Ryan and John, Can you coordinate this with the Growth team? They have similar goals to drive multi-device and are proposing other solutions.
FWIW, even asking for the "Make Firefox Yours" info pre-verification makes me somewhat nervous about how that'll affect signup. It's testable though. Shane On Wed, Jul 8, 2015 at 6:30 PM, Ryan Feeley <[email protected]> wrote: > I’ve added some comments to the slide you should be able to see in link > below (green post-its). > > I’m more interested in engagement than adoption. I think we need to > consider single-device syncers as a failure of UX because sync is not a > good back up solution (until we make it one, which I support). > > In regards to testing, we need to test the right thing, which will be > hard: multiple devices added. > > By letting users know about other platforms up front, we will hopefully > drive other platform downloads, leading to syncing, but have fewer > single-device syncers. If successful, this means fewer accounts overall, > but of a higher quality. > > Ryan Feeley > UX, Cloud Services > Mozilla UX > IRC: rfeeley > > On Jul 8, 2015, at 1:22 PM, Edwin Wong <[email protected]> wrote: > > I'd like to see an A/B test where we put 'make fx yours' screen > before/after verified email screen. Our users will tell us if increased > friction vs early customization gets users through the flow. > > -e > > On Wed, Jul 8, 2015 at 8:33 AM, John Gruen <[email protected]> wrote: > >> Agree with Mark and Ryan K. on the problem of overloading the funnel >> before registration. It seems like there are two competing interests coming >> into play here: increasing signups vs increasing engagement. Is there a >> middle path where we can do both? >> >> I’ve reworked the flow to hopefully address both of these concerns: >> >> >> https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1 >> >> Thoughts? >> >> JG >> >> >> > On Jul 7, 2015, at 6:25 PM, Ryan Kelly <[email protected]> wrote: >> > >> > On 8 July 2015 at 08:12, Ryan Feeley <[email protected]> wrote: >> >> >> >> In the spirit of increasing engagement, I’m proposing we add some >> steps to registration to help users understand what sync is, and what >> devices support it. >> >> >> >> >> https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c >> >> >> > >> > I like the additional customization and linkage, but I'm not sure that >> > the registration flow is the right place for them. That's a lot of >> > screens for the user to click through before completing their setup, >> > which means a lot of opportunities for them to decide they can't be >> > bothered. >> > >> > In particular, I think the download links would be more valuable if >> > surfaced after the first device is setup, rather than being a >> > potential roadblock to setting it up. (Like "ok, you're all set, now >> > sync with these other devices"). >> > >> > Ryan >> > _______________________________________________ >> > Dev-fxacct mailing list >> > [email protected] >> > https://mail.mozilla.org/listinfo/dev-fxacct >> >> _______________________________________________ >> Dev-fxacct mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/dev-fxacct >> > > > > _______________________________________________ > Dev-fxacct mailing list > [email protected] > https://mail.mozilla.org/listinfo/dev-fxacct > >
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