I’ve added some comments to the slide you should be able to see in link below (green post-its).
I’m more interested in engagement than adoption. I think we need to consider single-device syncers as a failure of UX because sync is not a good back up solution (until we make it one, which I support). In regards to testing, we need to test the right thing, which will be hard: multiple devices added. By letting users know about other platforms up front, we will hopefully drive other platform downloads, leading to syncing, but have fewer single-device syncers. If successful, this means fewer accounts overall, but of a higher quality. Ryan Feeley UX, Cloud Services Mozilla UX IRC: rfeeley > On Jul 8, 2015, at 1:22 PM, Edwin Wong <[email protected]> wrote: > > I'd like to see an A/B test where we put 'make fx yours' screen before/after > verified email screen. Our users will tell us if increased friction vs early > customization gets users through the flow. > > -e > > On Wed, Jul 8, 2015 at 8:33 AM, John Gruen <[email protected] > <mailto:[email protected]>> wrote: > Agree with Mark and Ryan K. on the problem of overloading the funnel before > registration. It seems like there are two competing interests coming into > play here: increasing signups vs increasing engagement. Is there a middle > path where we can do both? > > I’ve reworked the flow to hopefully address both of these concerns: > > https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1 > > <https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1> > > Thoughts? > > JG > > > > On Jul 7, 2015, at 6:25 PM, Ryan Kelly <[email protected] > > <mailto:[email protected]>> wrote: > > > > On 8 July 2015 at 08:12, Ryan Feeley <[email protected] > > <mailto:[email protected]>> wrote: > >> > >> In the spirit of increasing engagement, I’m proposing we add some steps to > >> registration to help users understand what sync is, and what devices > >> support it. > >> > >> https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c > >> > >> <https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c> > >> > > > > I like the additional customization and linkage, but I'm not sure that > > the registration flow is the right place for them. That's a lot of > > screens for the user to click through before completing their setup, > > which means a lot of opportunities for them to decide they can't be > > bothered. > > > > In particular, I think the download links would be more valuable if > > surfaced after the first device is setup, rather than being a > > potential roadblock to setting it up. (Like "ok, you're all set, now > > sync with these other devices"). > > > > Ryan > > _______________________________________________ > > Dev-fxacct mailing list > > [email protected] <mailto:[email protected]> > > https://mail.mozilla.org/listinfo/dev-fxacct > > <https://mail.mozilla.org/listinfo/dev-fxacct> > > _______________________________________________ > Dev-fxacct mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/dev-fxacct > <https://mail.mozilla.org/listinfo/dev-fxacct> >
_______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
