Amongst other things I received from Defender last week was a B&G Triton T41 
display. It only had a nylon strap around the box that you could slip aside to 
open the box. No seal. All the little bags inside where sealed and everything 
look new. 


>________________________________
> De : Knowles Rich <r...@sailpower.ca>
>À : "cnc-list@cnc-list.com" <cnc-list@cnc-list.com> 
>Envoyé le : jeudi 11 avril 2013 13h13
>Objet : Re: Stus-List Defender delivery
>  
>
>
>I did a bit of research today and nipped in to the Binnacle to have a peek at 
>the various instruments in their boxes and see how the packaging looks. None 
>of the Raymarine, and most other manufacturers', boxes arrive from the 
>manufacturer/ distributor sealed. The rationale is that most customers want to 
>fondle what they are thinking of purchasing so the boxes often may have been 
>opened by several prospective customers before they are sold. Makes sense when 
>you consider the cost of having one of everything on display so you don't have 
>to open a box. 
>
>
>It does not account for any cosmetic or other damage. 
>
>
>Rich Knowles
>Indigo. LF38
>Halifax
>
>
>
>On 2013-04-09, at 10:41 PM, "djhaug...@juno.com" <djhaug...@juno.com> wrote:
>
> 
>Well, 
>>
>>They sent me out another unit it is exactly the same...  Except, now  
>>everything says TackTick instead of Raymarine...  If it wasn't for that,  I'd 
>>have bet it was the same box of stuff... 
>>
>>I don't what to say...  Why would they open the boxes...it does not  make any 
>>sense to me... 
>>
>>Is the fact that it now says TackTick mean anything...  It's just  weird...  
>>guess I'll stick with this and see if it works... 
>>
>>Danny 
>>
>>
>>---------- Original Message ----------
>>From: "Hoyt, Mike" 
  <mike.h...@impgroup.com>
>>To: 
  <cnc-list@cnc-list.com>
>>Subject: 
  Re: Stus-List Defender delivery
>>Date: Mon, 8 Apr 2013 09:28:30 
-0300
>>
>>
>>Danny 
>>
>>Do you suspect  this was maybe a display unit at some point?  Are they 
>>offering an "open  box" discount like many big box retailers do? 
>>
>>Mike 
>>
>>________________________________
>>  
>>From: CnC-List  [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
>>djhaug...@juno.com
>>Sent: Saturday, April 06, 2013 7:43 PM
>>To: cnc-list@cnc-list.com
>>Subject: Re: Stus-List Defender delivery
>> 
>>
>>Okay, 
>>So the Tack tick/raymarine instruments just showed up Thursday night.   I 
>>opened the shipping box and pulled out the Tack Tick box and the first  thing 
>>I notice is the factory seal is broken.  I go no further and write  them the 
>>next morning and tell them about the seal.  Thay then  say, 
>>"Mr. Haughey, Thank you for your email. There are times when our sales 
>>department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part. Sincerely,..."
>>
>>I really don't like this answer.  Why would they open a box the check if all 
>>the parts are there???  I call BS!
>>
>>Anyway, I open the box this morning and there are scratches, the lens 
>>protectors are all bubbles underneath.  They just called me as I'm writing 
>>this...
>>
>>He is telling me that they aren't packages well from the factory, they have 
>>never taken a return...blah blah blah...but, I'll get another one right out 
>>to you...
>>
>>He have a much better argument if the factory seal wasn't broken...  The 
>>stuff is all rattling around in the box!  This is how ray marine packages a 
>>$2000 system?
>>
>>I guess Ill find out when I get the next one...
>>
>>Here a few photos.
>>
>>http://sdrv.ms/10FhaTl
>>
>>http://sdrv.ms/10Fhh17
>>
>>http://sdrv.ms/10FhpO8
>>
>>http://sdrv.ms/10FhD7S
>>
>>http://sdrv.ms/10FhGk6
>>
>>It just all seems quite strange to me...
>>
>>Danny
>>Lolita
>>1973 Viking 33
>>Westport Point, MA 
>>
>>
>>---------- Original Message ----------
>>From: "djhaug...@juno.com" <djhaug...@juno.com>
>>To: cnc-list@cnc-list.com
>>Subject: Re: 
  Stus-List Defender delivery
>>Date: Tue, 02 Apr 2013 06:23:33 -0400
>>
>>I 
  got my stuff yesterday too!  I did not get a chance to open the boxes yet 
  but, should do that this evening.
>>
>>I had walled out of there without 
  ordering a new hatch.  My bowmar hatch has a broken hinge and there are 
  no replacement parts available.  So I ended up calling then like 
  thursday, after the sale and they honored the sale price on a lewmar low 
  profile model.  
>>
>>I pulled the old hatch over the weekend and all 
  the bolts were suck and some snapped.  I guess that the nw hatch was 
  definitely in order.  I've now blown my budget for this 
  year.
>>
>>Danny
>>Lolita
>>1973 viking 33
>>Westport point, 
  ma
>>
>>T-Mobile. America’s First Nationwide 4G Network
>>
>>
>>  
>>----- Reply message -----
>>From: "Chuck S" <cscheaf...@comcast.net>
>>To: 
  "cnc-list CNC boat owners" <cnc-list@cnc-list.com>, "cc-3436"  
<cc-3...@googlegroups.com>
>>Subject: 
  Stus-List Defender delivery
>>Date: Mon, Apr 1, 2013 9:07 pm
>>
>> 
>>  
>>My bottom  paint and accessories arrived today from Defender.  All good, all  
>>together.  Very cool
>>
>>
>>Chuck
>>Resolute
>>1990 C&C 
  34R
>>Atlantic City, NJ 
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