I have purchased 3 separate  Raymarine products for my boat in the last 2 years 
from 3 different suppliers including Defender. Each time the product arrived I 
am surprised by the very un-Apple like way they do their packaging. The only 
reassurance I have that the product was last touched by foreign factory workers 
is that the instructions and supporting bits are sealed in baggies. 

Brent
27-5
s/v Wild Rover
Lake Winnipeg

Sent from my iPhone

On 2013-04-09, at 10:41 PM, "djhaug...@juno.com" <djhaug...@juno.com> wrote:

> Well,
>  
> They sent me out another unit it is exactly the same...  Except, now 
> everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
> have bet it was the same box of stuff...
>  
> I don't what to say...  Why would they open the boxes...it does not make any 
> sense to me...
>  
> Is the fact that it now says TackTick mean anything...  It's just weird...  
> guess I'll stick with this and see if it works...
>  
> Danny
> 
> 
> ---------- Original Message ----------
> From: "Hoyt, Mike" <mike.h...@impgroup.com>
> To: <cnc-list@cnc-list.com>
> Subject: Re: Stus-List Defender delivery
> Date: Mon, 8 Apr 2013 09:28:30 -0300
> 
> Danny
>  
> Do you suspect this was maybe a display unit at some point?  Are they 
> offering an "open box" discount like many big box retailers do?
>  
> Mike
> From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
> djhaug...@juno.com
> Sent: Saturday, April 06, 2013 7:43 PM
> To: cnc-list@cnc-list.com
> Subject: Re: Stus-List Defender delivery
>  
> Okay,
> So the Tack tick/raymarine instruments just showed up Thursday night.  I 
> opened the shipping box and pulled out the Tack Tick box and the first thing 
> I notice is the factory seal is broken.  I go no further and write them the 
> next morning and tell them about the seal.  Thay then say, 
> "Mr. Haughey,
> 
> Thank you for your email. There are times when our sales department will
> need to open the boxes on some instruments to double check something such as
> if all the parts are present. I would say go ahead and inspect the item to
> ensure all pieces are in the box and nothing looks amiss. There should be
> instructions in the box which will tell you what should be included. If
> anything looks questionable, please send us a photo and we can check on our
> end to see if that is how the unit should be or not. I do not think what you
> received is anything used, though, we likely just had to get into an unit
> box to check on a part.
> 
> Sincerely,..."
> 
> I really don't like this answer.  Why would they open a box the check if all 
> the parts are there???  I call BS!
> 
> Anyway, I open the box this morning and there are scratches, the lens 
> protectors are all bubbles underneath.  They just called me as I'm writing 
> this...
> 
> He is telling me that they aren't packages well from the factory, they have 
> never taken a return...blah blah blah...but, I'll get another one right out 
> to you...
> 
> He have a much better argument if the factory seal wasn't broken...  The 
> stuff is all rattling around in the box!  This is how ray marine packages a 
> $2000 system?
> 
> I guess Ill find out when I get the next one...
> 
> Here a few photos.
> 
> http://sdrv.ms/10FhaTl
> 
> http://sdrv.ms/10Fhh17
> 
> http://sdrv.ms/10FhpO8
> 
> http://sdrv.ms/10FhD7S
> 
> http://sdrv.ms/10FhGk6
> 
> It just all seems quite strange to me...
> 
> Danny
> Lolita
> 1973 Viking 33
> Westport Point, MA
> 
> 
> ---------- Original Message ----------
> From: "djhaug...@juno.com" <djhaug...@juno.com>
> To: cnc-list@cnc-list.com
> Subject: Re: Stus-List Defender delivery
> Date: Tue, 02 Apr 2013 06:23:33 -0400
> 
> I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
> but, should do that this evening.
> 
> I had walled out of there without ordering a new hatch.  My bowmar hatch has 
> a broken hinge and there are no replacement parts available.  So I ended up 
> calling then like thursday, after the sale and they honored the sale price on 
> a lewmar low profile model.  
> 
> I pulled the old hatch over the weekend and all the bolts were suck and some 
> snapped.  I guess that the nw hatch was definitely in order.  I've now blown 
> my budget for this year.
> 
> Danny
> Lolita
> 1973 viking 33
> Westport point, ma
> 
> T-Mobile. America’s First Nationwide 4G Network
> 
>  
> 
> ----- Reply message -----
> From: "Chuck S" <cscheaf...@comcast.net>
> To: "cnc-list CNC boat owners" <cnc-list@cnc-list.com>, "cc-3436" 
> <cc-3...@googlegroups.com>
> Subject: Stus-List Defender delivery
> Date: Mon, Apr 1, 2013 9:07 pm
> 
>  
> 
> My bottom paint and accessories arrived today from Defender.  All good, all 
> together.  Very cool
> 
> Chuck
> Resolute
> 1990 C&C 34R
> Atlantic City, NJ
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