Well, all's well that ends well.
It is true that just about every purchase/registration agreement
includes a provision for the manufacturer to provide refurbished
hardware as new. That has been true for decades. Heck, if they had to
burn every return, they would have to factor that into the business
model and adjust the retail price accordingly, which would put them out
of business because there's always someone ready to make an empty
promise to take your money to make a 30/60/90 day objective.
Having done upgrades and additions to my Nexus NX-2 system, I (*years
ago*) bought a 'multi-display' online and opened the pretty new box to
find a beat up old NX-1 part inside. NX-1 had been out of production
for years... I called the reseller and expressed my dissatisfaction in
brutal terms. It's important to know when to shut up and listen, so I
did, and as a result I received a brand new part. I also received RMA
instructions, but was so ticked off that I wanted a prepaid UPS voucher
because I wasn't going to pay for the return. Never got the voucher,
but I kept the old part around for years just in case a Federal Marshall
showed up with a subpoena. <VBG>
Anyway, I did want to mention that my Nexus NX-2 system has performed
flawlessly for ten years now. I couldn't sail without it.
Wal
you wrote:
Well, They sent me out another unit it is exactly the same... Except, now
everything says TackTick instead of Raymarine... If it wasn't for that, I'd
have bet it was the same box of stuff... I don't what to say... Why would they
open the boxes...it does not make any sense to me... Is the fact that it now
says TackTick mean anything... It's just weird... guess I'll stick with this
and see if it works... Danny
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