To reiterate, I have no problem with an ISP scanning e-mail. I do have
a real problem when they scan and delete traffic without notifying the
originator of the message, as well as its intended recipient. Such
notification to include the exact reason for the dismissal of said
message. Blanked notices, such as: message "bla-bla-bla) contained a
virus or was in violation of our EUL" are unacceptable. The ISP must
also be made legally responsible for any such damages incurred by the
incorrect labeling of said document. They should also be required to
support a telephone help desk system capable of handling customer
inquiries regarding such actions. (Hello Google). If they are going to
take my money, they better be ready to take my call and answer it
24/7.
Since when has email become an unalienable right? Even the USPS which
has laws governing the delivery of mail loses mail. If you you were
briefly involved in a lawsuit for non-delivery / non-notification of
email, I believe you were involved in a frivolous lawsuit and I would
have advocated canceling your account!
--
Jerry
ges...@yahoo.com
Jim
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