I have to side against the Fool in this case. His point was that his job was
threatened by the outsourcing scourge. I work in IT, and I do not see the
threat. But then I am an analyst and not principally a programmer. It is the
heads down programmers, web developers, and phone support that is being
threatened by outsourcing. 
It is clear that programming is difficult, but its rather technical work
(like fabrication or assembly), meaning that large scale innovation is no
longer driven by the programmers. It is the architects and analysts that
provide the innovation. 
What has to happen is these same programmers need to shift their careers to
analysis. No off-shore worker can provide business requirements or delve
deep into legacy systems to solve business problems. The focus of IT is
business. This fundamental belief is lost with those who are bothered by
outsourcing. The days are gone of the Mainframe programmer/analyst, who did
it all with respect to creating mainframe apps. No one person can write a
large program any more. The technology is too sophisticated, and the
business requirements are too massive for one person. The programming has
become the easy part of the technical solution. It's the analysis of
determining the business behind the bits that's important. 

>From a personal level, Freightliner now out sources mainframe legacy
development. This is largely because there are so few mainframe programmers
left who will do legacy sustaining work. The Off-shore outsourcing is now
our only good source of talent who can dedicate careers to these legacy
systems. No American worker would "waste" career time learning COBOL, when
is considered such a career limiting effort. 
The few mainframe programmers left, none of which are under the age of 50,
have converted their skills to analysis. They are providing their subject
matter expertise to provide guidance for development. They bring their
knowledge of the BUSINESS to the table. It is not for their COBOL skills.
Its for things like understanding when you copy a parts list from one
database to another, you are legally obliged to bring over the costing
information with that data. Failure to do so would break financial laws.
Nothing in COBOL demands this, which is why these Americans are needed for
the job. No Off-shore developer could provide this. 

Another example from Portland. A successful Video rental company recently
tried to outsource all of the elements of a project, including the analysis.
The Indian company contracted to do so realized that they could not do
analysis from a continent away. So they shipped a bunch of analysts from
India to Portland to do the work. 
Do I need to mention that this multi-million project quickly went belly up?

And what about those little manuals that come with most Asian computer
components. Ever read one that did not have some significant English
spelling or syntax error? We are the Masters of English. It is this mastery
that will keep us on top.

And about those outsourcing companies... Rumor has it that the Indians are
now not satisfied with the rates being offered by American companies for the
work, so they are now doing offshore outsourcing to countries like Russia
and Viet Nam. This tells me that the American programmer is going the way of
the punch card operator, and that things will shift world-wide.

Working with a large multi-national Fortune 500 company, I have seen how
subject matter expertise now gets the high wages. We are importing $300/hr
analysts to convert our parts systems to the new global parts management
system for the largest automobile company in the world. Half of this
expertise comes from Europe. The other half from the American side. Both are
needed, because Europeans don't get IT very well, but Europeans know how to
organize, categorize, and how to work with the rest of the world. You can't
buy that here in America. Ask two American developers how to do a task, and
they will both fight about the best way to do the task. To Europeans, tasks
are viewed much differently. They "play well" together. 

So let this work go to the Offshore people. I can get ten times the work
done for programs I design for the same cost of doing the work here. This
makes the company better, and because of that the bonuses are bigger. Its
not the American Corporate Pig-Dog that is greedy, its people like me.
Outsourcing makes me look good. I am an analyst who programs, not a
programmer that does analysis. This is the difference. I only hope that the
development community sees this as well. I have made the shift, and any
programmer can use his oversized brain to cope, as well. 

 Half of our development staff is Indian. I turn to them to tell me the
technology can do what I want it to do. They are the subject matter experts
to programming. The American developers are OK, but the Indians really get
it, and they really enjoy the work.  They are also the most friendly. The
American developers here are probably the most unsocial people in IT. They
have not make the transcendental shift to socially connect to the business
that supports their lifestyle. It is these people that complain that wages
are diminishing, that there is too much foreign competition, and how
everyone outside of their little world are idiots who don't get technology.
I have news for them. The Ivory Tower they live in is falling. 

I hear stories about phone support people off-shore, who place marbles in
their mouth while speaking to straighten out their accents. Phone support
people here complain if they have to be nice to customers. How hungry are
you to do this job? Try putting a marble in your mouth the next time you put
a headset on. This is what you are up against. Those foreign workers are
hungrier than you, and they are kicking your ass! I don't think Americans
are wanting to compete, they just want to complain about foreigners taking
their jobs, asking for special protections so they can maintain their lazy
lifestyle.  I do hope they see the writing on the wall. Its time to move on.


In summary, I state to every weasel manager that makes a claim that change
is needed, I retort that change IS good, because it applies to their sorry
ass as well. Everyone wants change to happen around them, not _TO_ them. For
me, I embrace change, because it means change for all the poor suckers
around me as well. Bring it on... I'm up to the challenge. Are you?

Nerd From Hell


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