Don't forget metronet has a mandatory $12.95 tech assure fee on top of all
their advertised rates. It's hidden in the fine print and surprises most
new customers. They also increase the promo rate every year for 4 years. So
their gig service pricing is as follows:

Year 1 - $63
Year 2 - $73
Year 3 - $83
Year 4 - $103

Slower plans also have rate increase yearly.

On Mon, Jan 27, 2025, 2:30 PM Steve Jones <thatoneguyst...@gmail.com> wrote:

> cellular is a lot nicer to decipher for the most part
>
> I personally think the players see the writing on the wall and will jack
> rates to monetize before the feds step in to control prices.
>
> On Mon, Jan 27, 2025 at 1:08 PM Ken Hohhof <khoh...@kwom.com> wrote:
>
>> I think the broadband “nutrition labels” are stupid, but it has forced
>> everyone to be a little more transparent about promo vs standard pricing.
>>
>>
>>
>> We recently lost a customer to Hughesnet.  Excuse me, “the New Hughesnet,
>> Jupiter powered”.  I hope they enjoy that experience.
>>
>>
>>
>> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Adam Moffett
>> *Sent:* Monday, January 27, 2025 12:58 PM
>> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com>
>> *Subject:* Re: [AFMUG] Big Broadband jacking up rates now?
>>
>>
>>
>> In our WISP days we did promos where we went from $30/month to $50/month
>> after a year.  We told them verbally on the phone exactly what the price
>> would change to, and when it would happen, and it was spelled out in
>> writing on the order form too.  Some of them would still call and complain
>> about us "raising their rates".  Maybe a year is too long and they forget.
>>  It was a useful tool to make sales, especially since as Josh said Spectrum
>> will do a promo for $30/month too, but it did cause some stress and mayhem
>> even when we were that open about it.
>>
>>
>>
>> As far as whether laziness will prevail:  depends on the person.  Some
>> people will switch instantly to save $5/month, and some people just let the
>> auto charge on their credit card keep happening regardless.  I woudn't even
>> call it laziness per se.  If the Internet is working, and the price isn't
>> making them cringe, then they're not thinking about it and changing it
>> isn't even on their radar.
>>
>>
>>
>> What IS laziness is we had people who would pay late every month and just
>> pay the late fee every time.  If they called or emailed me about it I would
>> have waived all the fees if they made one payment to get caught up, but
>> they would just keep quitely paying the fee.  I suppose I should have been
>> happy that they were willing to pay extra every month for no reason, but I
>> felt bad for them anyway.
>>
>>
>>
>> -Adam
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> ------------------------------
>>
>> *From:* AF <af-boun...@af.afmug.com> on behalf of Dev <
>> d...@logicalwebhost.com>
>> *Sent:* Monday, January 27, 2025 1:15 PM
>> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com>
>> *Subject:* Re: [AFMUG] Big Broadband jacking up rates now?
>>
>>
>>
>> Generally after the introductory offer. Does anyone read the fine print,
>> or want to call their call center on a small island of people who speak
>> not-English to try to cancel later? It might be good news for companies who
>> don’t want to jerk their users around, now the question is whether
>> customers would be willing to switch or whether laziness will prevail, even
>> if it’s more costly laziness.
>>
>>
>>
>> On Jan 27, 2025, at 9:29 AM, Josh Luthman <j...@imaginenetworksllc.com>
>> wrote:
>>
>>
>>
>> Gigabit fiber here in town is $49.95.  Metronet is hungry to steal
>> customers because everyone is so damned lazy to switch.  Spectrum is $30
>> for 100 meg for the first year.
>>
>> Both companies skyrocket 1.5x after that first year and Metronet is even
>> more in the third year.
>>
>> When you say jacking up rates, do you mean after 12 months of service or
>> do you mean across the board?  The big guys have increased rates every year
>> or few for decades...
>>
>>
>>
>> On Mon, Jan 27, 2025 at 12:22 PM Dev <d...@logicalwebhost.com> wrote:
>>
>> I see them (multiple vendors, after the first of the year) jacking up the
>> rates, sometimes by up to 20%. I’m wondering whether it’s market forces,
>> compensating for overspending on govt subsidized builds that they now have
>> to recoup, or just because they can? What are you seeing in other markets?
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