cellular is a lot nicer to decipher for the most part I personally think the players see the writing on the wall and will jack rates to monetize before the feds step in to control prices.
On Mon, Jan 27, 2025 at 1:08 PM Ken Hohhof <khoh...@kwom.com> wrote: > I think the broadband “nutrition labels” are stupid, but it has forced > everyone to be a little more transparent about promo vs standard pricing. > > > > We recently lost a customer to Hughesnet. Excuse me, “the New Hughesnet, > Jupiter powered”. I hope they enjoy that experience. > > > > *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Adam Moffett > *Sent:* Monday, January 27, 2025 12:58 PM > *To:* AnimalFarm Microwave Users Group <af@af.afmug.com> > *Subject:* Re: [AFMUG] Big Broadband jacking up rates now? > > > > In our WISP days we did promos where we went from $30/month to $50/month > after a year. We told them verbally on the phone exactly what the price > would change to, and when it would happen, and it was spelled out in > writing on the order form too. Some of them would still call and complain > about us "raising their rates". Maybe a year is too long and they forget. > It was a useful tool to make sales, especially since as Josh said Spectrum > will do a promo for $30/month too, but it did cause some stress and mayhem > even when we were that open about it. > > > > As far as whether laziness will prevail: depends on the person. Some > people will switch instantly to save $5/month, and some people just let the > auto charge on their credit card keep happening regardless. I woudn't even > call it laziness per se. If the Internet is working, and the price isn't > making them cringe, then they're not thinking about it and changing it > isn't even on their radar. > > > > What IS laziness is we had people who would pay late every month and just > pay the late fee every time. If they called or emailed me about it I would > have waived all the fees if they made one payment to get caught up, but > they would just keep quitely paying the fee. I suppose I should have been > happy that they were willing to pay extra every month for no reason, but I > felt bad for them anyway. > > > > -Adam > > > > > > > > > > > > > ------------------------------ > > *From:* AF <af-boun...@af.afmug.com> on behalf of Dev < > d...@logicalwebhost.com> > *Sent:* Monday, January 27, 2025 1:15 PM > *To:* AnimalFarm Microwave Users Group <af@af.afmug.com> > *Subject:* Re: [AFMUG] Big Broadband jacking up rates now? > > > > Generally after the introductory offer. Does anyone read the fine print, > or want to call their call center on a small island of people who speak > not-English to try to cancel later? It might be good news for companies who > don’t want to jerk their users around, now the question is whether > customers would be willing to switch or whether laziness will prevail, even > if it’s more costly laziness. > > > > On Jan 27, 2025, at 9:29 AM, Josh Luthman <j...@imaginenetworksllc.com> > wrote: > > > > Gigabit fiber here in town is $49.95. Metronet is hungry to steal > customers because everyone is so damned lazy to switch. Spectrum is $30 > for 100 meg for the first year. > > Both companies skyrocket 1.5x after that first year and Metronet is even > more in the third year. > > When you say jacking up rates, do you mean after 12 months of service or > do you mean across the board? The big guys have increased rates every year > or few for decades... > > > > On Mon, Jan 27, 2025 at 12:22 PM Dev <d...@logicalwebhost.com> wrote: > > I see them (multiple vendors, after the first of the year) jacking up the > rates, sometimes by up to 20%. I’m wondering whether it’s market forces, > compensating for overspending on govt subsidized builds that they now have > to recoup, or just because they can? What are you seeing in other markets? > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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