That's lost revenue!!!

On Mon, Mar 6, 2023 at 6:18 PM Chuck McCown <ch...@go-mtc.com> wrote:

> We refer those guys to the wisp.
>
> *From:* Josh Luthman
> *Sent:* Monday, March 6, 2023 3:07 PM
> *To:* AnimalFarm Microwave Users Group
> *Cc:* Chuck McCown
> *Subject:* Re: [AFMUG] Shadenfreude
>
> Fiber customer called today.  They want to paint the walls but couldn't
> remove the wall plate.  They didn't understand that they could unplug the
> wall wart to remove the wall plate.
>
> How does fiber fix these calls?
>
> On Mon, Mar 6, 2023 at 3:57 PM Chuck McCown via AF <af@af.afmug.com>
> wrote:
>
>> Had our first fiber customer disconnect to go to a new WISP in the area.
>> They said the new service was half the price of ours and they got a price
>> lock for three years.
>>
>> Yeah, OK, but we will have your service on standby any time you want to
>> reactivate it.
>>
>> The disconnect was Friday.  The reconnect was this morning...
>>
>> I know that is not music to the ears of WISP only companies, but I gotta
>> tell you, you never get service calls with fiber.
>>
>>
>> Best Regards,
>> Chuck McCown
>>
>> McCown Technology Corporation
>> 8401 N Commerce Dr
>> Lake Point, Utah 84074
>> 801-250-9503 Office
>> 435-830-4306 Cell
>> www.mccowntech.com
>> www.microtrench.pro
>> www.terabitnetworks.com
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>
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