Fiber customer called today. They want to paint the walls but couldn't remove the wall plate. They didn't understand that they could unplug the wall wart to remove the wall plate.
How does fiber fix these calls? On Mon, Mar 6, 2023 at 3:57 PM Chuck McCown via AF <af@af.afmug.com> wrote: > Had our first fiber customer disconnect to go to a new WISP in the area. > They said the new service was half the price of ours and they got a price > lock for three years. > > Yeah, OK, but we will have your service on standby any time you want to > reactivate it. > > The disconnect was Friday. The reconnect was this morning... > > I know that is not music to the ears of WISP only companies, but I gotta > tell you, you never get service calls with fiber. > > > Best Regards, > Chuck McCown > > McCown Technology Corporation > 8401 N Commerce Dr > Lake Point, Utah 84074 > 801-250-9503 Office > 435-830-4306 Cell > www.mccowntech.com > www.microtrench.pro > www.terabitnetworks.com > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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