We refer those guys to the wisp.

From: Josh Luthman 
Sent: Monday, March 6, 2023 3:07 PM
To: AnimalFarm Microwave Users Group 
Cc: Chuck McCown 
Subject: Re: [AFMUG] Shadenfreude

Fiber customer called today.  They want to paint the walls but couldn't remove 
the wall plate.  They didn't understand that they could unplug the wall wart to 
remove the wall plate. 

How does fiber fix these calls?

On Mon, Mar 6, 2023 at 3:57 PM Chuck McCown via AF <af@af.afmug.com> wrote:

  Had our first fiber customer disconnect to go to a new WISP in the area.  
  They said the new service was half the price of ours and they got a price 
lock for three years. 

  Yeah, OK, but we will have your service on standby any time you want to 
reactivate it.  

  The disconnect was Friday.  The reconnect was this morning...

  I know that is not music to the ears of WISP only companies, but I gotta tell 
you, you never get service calls with fiber.


  Best Regards,
  Chuck McCown

  McCown Technology Corporation 
  8401 N Commerce Dr
  Lake Point, Utah 84074
  801-250-9503 Office
  435-830-4306 Cell
  www.mccowntech.com
  www.microtrench.pro
  www.terabitnetworks.com
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