I don’t use them.  I have always used an independent insurance agent that shop 
all the companies.  My agent works for me and tries to save me money.  So there 
is never a risk to visit about things.  He also personally visits every single 
time there is some change in policies.  On the very few occasions I have filed 
claims he fights for my case with whoever is underwriting the claim.  

From: Steve Jones 
Sent: Friday, November 25, 2022 12:26 PM
To: AnimalFarm Microwave Users Group 
Subject: [AFMUG] The Hartford claims

Any of you fine gents use the Hartford for general liability? 

Is there some method to talk to an agent with these guys without filing a 
claim? Calling just circles me to claims agents, and they wont tell me anything.
Im just trying to find out what the impact of a small claim is with these guys 
and whether its best to just pay out of pocket if the liability does fall on me.
I dont want to save a couple grand out of pocket to have my rates skyrocket or 
coverage cancelled since its a new account, but then again, I pay for more 
coverage than I need for what I do so its kind of a waste to not use it.

If any of you guys have filed a claim with them, how smooth is the process?


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