Government pays a dollar Boss makes a dime That's why I poop on customer time
On Wed, May 5, 2021, 8:53 PM Steve Jones <[email protected]> wrote: > I dont think that's a smartass answer at all, I figured as much, that's > why I didnt look it up. Boss may be more inclined as it may make us more > "competitive". I'm not poor shaming, but I've never heard anybody speak > well of what comes with free government money programs, customer base tends > to be more "problematic" > > On Wed, May 5, 2021, 4:36 PM Mark - Myakka Technologies <[email protected]> > wrote: > >> Steve, >> >> the smart ass answer is... >> >> If your too lazy to look, then you will be too lazy to jump though all >> the hoops to get setup. >> >> Luckily we had a bunch of the stuff already setup. >> >> We already have a USAC account, so didn't have to deal with that. >> Already had a SAMS.gov account, so didn't have to deal with that. >> >> Here is the steps from one of the webinars if your are starting from >> scratch >> >> To get started in the EBB Program, service providers must take the >> following steps: >> >> 1. Register with SAM.gov* >> 2. Obtain an FCC Registration Number (FRN) * >> 3. Apply for FCC approval(only applicable to non-ETCs) >> 4. Submit an election notice to USACInclude all necessary supporting >> documentation >> 5. Set up One Portal Account >> 6. Register representatives in the Representative Accountability >> Database (RAD) >> >> -- >> Best regards, >> Mark mailto:[email protected] <[email protected]> >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> ------ >> >> Wednesday, May 5, 2021, 4:25:49 PM, you wrote: >> >> >> What are the requirements to be EBB provider? Too lazy to look >> >> On Wed, May 5, 2021, 2:49 PM Adam Moffett <[email protected]> wrote: >> >> "A provider may not disconnect a household for non-payment" >> You're thinking pre-pay is a workaround? "I'm not disconnecting them, >> they just haven't paid for the next month." >> I'd be curious to see how well that flies, but I won't be the one to try >> it. >> >> On 5/5/2021 1:27 PM, Brian Webster wrote: >> >> And/or any of your plans that are above $50, just make them prepay per >> month, the additional amount. >> >> Thank you, >> Brian Webster >> >> *From:* AF [mailto:[email protected] <[email protected]>] *On >> Behalf Of *Adam Moffett >> *Sent:* Wednesday, May 5, 2021 11:55 AM >> *To: *[email protected] >> *Subject:* Re: [AFMUG] EBB Program >> >> Wow. >> So make sure you have a $50/month plan you can move them to? >> >> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote: >> >> Official response from FCC >> >> "Thank you for reaching out with your question. >> >> Your interpretation is correct. A provider may not disconnect a >> household for non-payment associated with the EBB-supported service during >> the EBB Program. Upon the conclusion of the EBB Program, the provider’s >> generally applicable terms and conditions would apply and the provider >> could take action for that non-payment consistent with those terms and >> conditions. >> >> In the situation you describe where a household is not making payments on >> their EBB-supported service, a provider can move the household to a >> lower-priced tier provided that the package also qualifies for EBB Program >> (i.e., was offered as of 12/1/20). " >> >> >> -- >> Best regards, >> Mark mailto:[email protected] <[email protected]> >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> ------ >> >> Wednesday, May 5, 2021, 10:21:30 AM, you wrote: >> >> I'd assume you're right. "ability to participate" in a program has to be >> a distinct thing from having internet service. >> >> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote: >> >> There is another, alternative, way to read that paragraph, in that it >> might be saying something like "just because they were a deadbeat in the >> past, you can't deny them an EBB subsidy". Not "if they're an EBB >> customer, you have to provide them service without regard to their ability >> to pay". >> >> I think this hinges on what it means by "ability to participate". Does >> it mean you have to accept people who are EBB eligible regardless, or does >> it mean that you can't tell customers that they have to be current to >> retain their EBB subsidy. >> The first option would be stupid (but not beyond the government to put >> into rules), the second seems reasonable - you can't use EBB eligibility as >> leverage to get customers to pay. "If you don't stay current, we'll >> prevent you from getting your EBB subsidy and as such you'll have to pay >> even more" >> >> >> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies < >> [email protected]> wrote: >> >> For those that are doing EBB, what are your plans for non-paying >> customers? In the order there is the following clause >> >> "participating providers must not deny an eligible household the >> ability to participate in the EBB Program based on any past or present >> arrearages with that provider" >> >> I read that as we can not terminate service is a customer does not pay >> their share of the bill. In theory a customer can sign up for a $125 >> plan, not pay a penny and tell us to go pound sand. >> >> We are planning to tell all EBB customers if their account is in >> arrearages, they will be reduced to our $55/month plan until they are >> paid in full. I'm willing to eat $5/month. >> >> I have sent an email to the FCC to see if this would be allowed under >> the order. I'm waiting on a response. >> >> >> -- >> >> Thanks, >> Mark mailto:[email protected] >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> -- >> - Forrest >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >
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