What are the requirements to be EBB provider? Too lazy to look On Wed, May 5, 2021, 2:49 PM Adam Moffett <[email protected]> wrote:
> "A provider may not disconnect a household for non-payment" > > You're thinking pre-pay is a workaround? "I'm not disconnecting them, > they just haven't paid for the next month." > > I'd be curious to see how well that flies, but I won't be the one to try > it. > > > On 5/5/2021 1:27 PM, Brian Webster wrote: > > And/or any of your plans that are above $50, just make them prepay per > month, the additional amount. > > > > Thank you, > > Brian Webster > > > > *From:* AF [mailto:[email protected] <[email protected]>] *On > Behalf Of *Adam Moffett > *Sent:* Wednesday, May 5, 2021 11:55 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] EBB Program > > > > Wow. > > So make sure you have a $50/month plan you can move them to? > > > > On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote: > > Official response from FCC > > "Thank you for reaching out with your question. > > Your interpretation is correct. A provider may not disconnect a household > for non-payment associated with the EBB-supported service during the EBB > Program. Upon the conclusion of the EBB Program, the provider’s generally > applicable terms and conditions would apply and the provider could take > action for that non-payment consistent with those terms and conditions. > > In the situation you describe where a household is not making payments on > their EBB-supported service, a provider can move the household to a > lower-priced tier provided that the package also qualifies for EBB Program > (i.e., was offered as of 12/1/20). " > > > -- > Best regards, > Mark mailto:[email protected] <[email protected]> > > Myakka Technologies, Inc. > www.Myakka.com > > ------ > > Wednesday, May 5, 2021, 10:21:30 AM, you wrote: > > I'd assume you're right. "ability to participate" in a program has to be > a distinct thing from having internet service. > > On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote: > > There is another, alternative, way to read that paragraph, in that it > might be saying something like "just because they were a deadbeat in the > past, you can't deny them an EBB subsidy". Not "if they're an EBB > customer, you have to provide them service without regard to their ability > to pay". > > I think this hinges on what it means by "ability to participate". Does > it mean you have to accept people who are EBB eligible regardless, or does > it mean that you can't tell customers that they have to be current to > retain their EBB subsidy. > The first option would be stupid (but not beyond the government to put > into rules), the second seems reasonable - you can't use EBB eligibility as > leverage to get customers to pay. "If you don't stay current, we'll > prevent you from getting your EBB subsidy and as such you'll have to pay > even more" > > > On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies < > [email protected]> wrote: > > For those that are doing EBB, what are your plans for non-paying > customers? In the order there is the following clause > > "participating providers must not deny an eligible household the > ability to participate in the EBB Program based on any past or present > arrearages with that provider" > > I read that as we can not terminate service is a customer does not pay > their share of the bill. In theory a customer can sign up for a $125 > plan, not pay a penny and tell us to go pound sand. > > We are planning to tell all EBB customers if their account is in > arrearages, they will be reduced to our $55/month plan until they are > paid in full. I'm willing to eat $5/month. > > I have sent an email to the FCC to see if this would be allowed under > the order. I'm waiting on a response. > > > -- > > Thanks, > Mark mailto:[email protected] > > Myakka Technologies, Inc. > www.Myakka.com > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > > -- > - Forrest > > > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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