Sounds like Dilbert. This is also why we work in an open office. > On Sep 21, 2020, at 6:31 PM, Robert Andrews <i...@avantwireless.com> wrote: > > Divorcing the sales from the support can lead to sales promising more than > support can deliver... > >> On 09/21/2020 02:24 PM, Matt Hoppes wrote: >> Ding ding ding!!! It’s not just the sale but the service after the sale >>>> On Sep 21, 2020, at 5:20 PM, Lewis Bergman <lewis.berg...@gmail.com> wrote: >>> >>> >>> Accidentally sent. At any rate Enterprise pays a good base plus commission >>> to a salesperson dedicated to bringing in new business. After the contract >>> signing they bring in your account manager for a soft handoff and that >>> person takes it home from there. They do a great job of it. So much so I >>> asked them how they were compensated. It breaks down like this: >>> >>> New customer sales person gets a good base and if I remember correctly, 15% >>> commission. The account manager gets a 5% of that original.sale. Any new >>> business into that account generates a recurring revenue of 3% for the new >>> customer rep and 5% for the account manager. It created a real team >>> approach I have always found their approach to be a great balance and an >>> example of how to keep that person with what it takes to bring in new >>> customers doing just that and make sure they are rewarded for the long term. >>> >>> The salesperson who can win new accounts is many times, not the best person >>> to make sure a customer stays happy. >>> >>>> On Mon, Sep 21, 2020 at 4:13 PM Lewis Bergman <lewis.berg...@gmail.com >>>> <mailto:lewis.berg...@gmail.com>> wrote: >>> >>> I don't think I mentioned anything about residential or business. >>> I would assume you would only want/need a sales person for >>> business accounts. Mass media can handle the residential subs. 10% >>> of gross is a pretty huge number, but hey, it's your call of >>> course. The trouble comes when they do everything you asked them >>> to, and you can't afford them. Then what. >>> >>> I would just be really cautious about residuals and >>> definitely have an expiration less than that of the contract. But >>> maybe you will have a better experience than all the salespeople >>> that have worked for me. You can get someone to maintain $2M worth >>> of accounts for a lot less than $200,000.In fact, you can likely >>> get 3 people. The issue is once they start making $200k a year >>> from residual, will they work just as hard to bring you another >>> $2M or just sit back and coast. >>> >>> Enterprise Fleet has an interesting approach where they pay the >>> salesperson >>> >>> On Mon, Sep 21, 2020 at 11:41 AM Matt Hoppes >>> <mattli...@rivervalleyinternet.net >>> <mailto:mattli...@rivervalleyinternet.net>> wrote: >>> >>> This is for business. Not residential. >>> >>>> On 9/21/20 12:21 PM, Lewis Bergman wrote: >>> > I wouldn't pay someone bot a month upfront and a residual, >>> but maybe I >>> > am greedy. The big thing I think you should watch out for >>> that always >>> > scuttles sales people I have apus that way is their residual >>> gets so >>> > high they no longer have to get new clients to earn a great >>> living so >>> > they eventually stop selling and just work part time >>> maintaining their >>> > base and lifestyle. >>> > >>> > At least that is what has happened every time I have tried >>> it. So I >>> > would either limit residual to some period of months and >>> only extend it >>> > if they both upped their monthly and renewed for a longer term. >>> > >>> > None of that was what you asked and the better softwares will >>> > produce commission report for you. >>> > >>> > On Sun, Sep 20, 2020 at 9:38 AM Matt Hoppes >>> > <mattli...@rivervalleyinternet.net >>> <mailto:mattli...@rivervalleyinternet.net> >>> > <mailto:mattli...@rivervalleyinternet.net >>> <mailto:mattli...@rivervalleyinternet.net>>> wrote: >>> > >>> > I’m planning to do 100% of the monthly rate upfront and >>> then 5% >>> > ongoing. >>> > >>> > I figure the more they help the company grow they should >>> be making >>> > more too. >>> > >>> > A 350/month account - that’s only $18 to the sales person. >>> > Insignificant to the company, but massive potential for them >>> > considering what they are bringing in. >>> > >>> >> On Sep 20, 2020, at 10:32 AM, Jesse DuPont >>> >> <jesse.dup...@celeritycorp.net >>> <mailto:jesse.dup...@celeritycorp.net> >>> >> <mailto:jesse.dup...@celeritycorp.net >>> <mailto:jesse.dup...@celeritycorp.net>>> wrote: >>> >> >>> >> We do it as one time commission - usually 1x or >>> sometimes 2x the >>> >> monthly for that sale. We give it to them again on a >>> renewal. We >>> >> usually have term contracts so as to ensure the revenue >>> stream >>> >> over time since we're paying the commission up front. >>> We haven't >>> >> done a recurring commission yet. >>> >> >>> >> >>> >> *Jesse DuPont* >>> >> >>> >> Owner / Network Architect >>> >> email: jesse.dup...@celeritycorp.net >>> <mailto:jesse.dup...@celeritycorp.net> >>> >> <mailto:jesse.dup...@celeritycorp.net >>> <mailto:jesse.dup...@celeritycorp.net>> >>> >> Celerity Networks LLC / Celerity Broadband LLC >>> >> Like us! facebook.com/ <http://facebook.com/> >>> <http://facebook.com/>celeritynetworksllc____ >>> >> >>> >> Like us! facebook.com/ <http://facebook.com/> >>> <http://facebook.com/>celeritybroadband >>> >> >>> >> <celeritynetworks-GIF.gif> >>> >> >>> >> On 9/20/20 8:19 AM, Matt Hoppes wrote: >>> >>> Does anyone have an excel sheet or other tracking >>> method for a commissioned sales person they’d want to share, >>> or share how you do it? >>> >>> >>> >>> We are hiring our first outside sales person. She has >>> a base salary, but then gets bonuses based on closed sales, as >>> well as recurring commission for accounts that stay. >>> >>> >>> >>> Trying to figure out the best way to track this. >>> >> >>> > -- >>> > AF mailing list >>> > AF@af.afmug.com <mailto:AF@af.afmug.com> >>> <mailto:AF@af.afmug.com <mailto:AF@af.afmug.com>> >>> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> > >>> > >>> > >>> > -- >>> > Lewis Bergman >>> > 325-439-0533 Cell >>> > >>> >>> >>> >>> -- Lewis Bergman >>> 325-439-0533 Cell >>> >>> >>> >>> -- >>> Lewis Bergman >>> 325-439-0533 Cell > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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