I would guess your frequency was high and that may have bothered the ups. 
Dropping it lowered the freq and the voltage both.  110 volts is ok.

Sent from my iPhone

> On Sep 21, 2020, at 8:23 AM, Josh Luthman <j...@imaginenetworksllc.com> wrote:
> 
> 
> So Friday we have another 3 phase go down in the building.  They unplugged it 
> all so that wing had nothing.
> 
> As a precaution I start up the generator.  When they're cutting the other 
> phases we are using I move it to the generator.  The generator complains and 
> the UPS units don't switch over.  I drop it to say 90% open choke and the UPS 
> switches over - but it's only 110v.  I'd like to know what's going on here.
> 
> I have 175 feet of 10 gauge (times 2).  Two circuits on the generator, two 
> runs of copper, two UPS.  UPS is doing about 5-6 amps each.
> 
> What can I do better?  Should I?  It runs but I'd like to keep it as simple 
> as possible to avoid "teaching someone" to lower it from full open choke.
> 
> Josh Luthman
> 24/7 Help Desk: 937-552-2340
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