Sounds like you are looking for a network admin concierge service. Actually, I've always wondered why it's the sender's problem when a recipient defers or blocks email.
Some recipient mail systems have an informative SMTP message that tells you how to get unblocked or a less helpful "stop spamming". If they don't do that, and don't have a FAQ telling admins of other mail systems how to request unblocking, the answer is more along the lines of they don't want your email or they have automated the process and don't care that your mail is getting blocked. Some mail admins see all these available IP block lists and think how wonderful, I can enable all of them and my users will be thrilled that I'm blocking all these spammers. Rather than implementing an actually useful Bayesian system that scans the headers and body of the email. If they don't have an SMTP message or FAQ, the only way to influence them is to force their users to complain and get them to change their ways, rather than for you to own the problem caused by their decisions. I tell blocked senders to ask the recipient for a different email address like a Gmail address. Sometimes deferrals are due to server overloading, sometimes it's not deferred it's blocked, sometimes it's due to greylisting. I know some people here will argue with me, but I hate greylisting. It's like some kid reading an RFC and discovering a trick, the sending system is required to retry a deferral within a certain period from the same IP address but spammers won't, so you can use this trick to weed out spam. Well, no you can't assume that. RFCs are requests for comments, not laws. Greylisting will permanently block a certain amount of legitimate mail, and will potentiall delay delivery of all mail. People expect to get emails right away, not after 15 minutes or an hour. -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Adam Moffett Sent: Friday, December 27, 2019 10:02 AM To: af@af.afmug.com Subject: Re: [AFMUG] OT: New Business Idea I didn't imagine anything so formal as that. More like, when there's an issue where it's clear that it needs a NOC engineer or sysadmin then maybe a consultant with all the right contacts can skip the ticket queue and get it handled immediately. The consultant would review the situation to prevent the back channel from being abused. On 12/27/2019 10:14 AM, Matt Hoppes wrote: > You’re requesting the GSMA. Be careful what you ask for. > > Very expensive. > >> On Dec 27, 2019, at 10:11 AM, Adam Moffett <dmmoff...@gmail.com> wrote: >> >> As I'm trying to track down an email admin contact at Charter so I can find >> out why they're deferring someone's email it occurred to me: >> >> If someone made a business out of having access to all the right people to >> resolve interop issues quickly then that might be something worth paying for. >> >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
