I didn't imagine anything so formal as that. More like, when there's an
issue where it's clear that it needs a NOC engineer or sysadmin then
maybe a consultant with all the right contacts can skip the ticket queue
and get it handled immediately. The consultant would review the
situation to prevent the back channel from being abused.
On 12/27/2019 10:14 AM, Matt Hoppes wrote:
You’re requesting the GSMA. Be careful what you ask for.
Very expensive.
On Dec 27, 2019, at 10:11 AM, Adam Moffett <dmmoff...@gmail.com> wrote:
As I'm trying to track down an email admin contact at Charter so I can find out
why they're deferring someone's email it occurred to me:
If someone made a business out of having access to all the right people to
resolve interop issues quickly then that might be something worth paying for.
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