probably hacked. Isolate it. factory reset it, FW update it manually.factory reset it again
On Thu, Jun 20, 2019 at 3:16 PM Mark - Myakka Technologies <m...@mailmt.com> wrote: > Just an update on this. I have isolated the IP address. I have > confirmed that something on his system is requesting the data. > TCP/443. I have blocked all packets leaving his system going to that > IP address. That has stopped the download of course, but it is > continuously requesting data. We powered off all devices and it still > continued. Of course powering off router killed the traffic. > > What are the chances that it is the Netgear router? It is a Netgear > (R7000P-100NAS) Nighthawk AC2300 router. The usage spike started the > day he installed the router. Could it be in some type of FW download > loop? > > > -- > Best regards, > Mark mailto:m...@mailmt.com > > Myakka Technologies, Inc. > www.Myakka.com > > ------ > > Monday, June 17, 2019, 11:53:27 AM, you wrote: > > MMT> Anyone have a akamai contact. I have a customer getting a steady > MMT> stream of data from an IP address that resolves back to them. > MMT> Currently blocking the address for the customer, but that is not a > MMT> long term solution. Would like to figure out who or what at akamai is > MMT> using that address. > > MMT> Tried calling them, but got nowhere fast. > > > MMT> -- > > MMT> Thanks, > MMT> Mark mailto:m...@mailmt.com > > MMT> Myakka Technologies, Inc. > MMT> www.Myakka.com > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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