Hi, Thank you for the response. To answer your question, the account is a production a/c and not a test one.
Now it is close to 20hrs, but *it is still not showing up the Last updated time as updated*, it is still with default value "Last upload: Jan 1, 1970 1:00:00 AM". I'm checking the job status and it is still showing as " *Pending*" Whatever I have uploaded manually using the UI, it shows the last updated time right as below and also it shows the match rate. - Last upload: Feb 18, 2021 7:48:59 AM - File name: gmail-customers.csv Could you please help? To reiterate, I'm using REST endpoints to create the userlist and uploading the customer using offlineuserdatajobs. Thanks. On Thursday, February 18, 2021 at 5:53:06 PM UTC adsapiforumadvisor wrote: > Hi, > > Thank you for reaching out. Please note that it takes 6 to 12 hours > <https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations> > > for a list to be populated with members. Please allow more time for it to > be fully populated. Also make sure you are using a production account as > test accounts do not serve ads so the remarketing feature is not applicable > to the test accounts. > > > > Thanks and regards, > Xiaoming, Google Ads API Team > > [image: Google Logo] > Xiaoming > Google Ads API Team > > > ref:_00D1U1174p._5004Q2CPseQ:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a811d7e6-461f-4dd9-874f-f478c45411b7n%40googlegroups.com.