Hi,

Thank you for reaching out. Are you using the REST interface directly to upload 
the users? Could you give it a try to use this client library example? If the 
issue persists after you try the client library example, please share the 
complete request and response logs along with the screenshots from the UI via 
the Reply privately to author option for us to further investigate.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
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