Hi Jack, The core engineering team got back to me and this issue has been resolved. Are you still seeing this behavior?
Best, - Eric Koleda, AdWords API Team On Sep 17, 2:23 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi Jack, > > Thank you for bringing this issue to our attention. The problem > appears to be affecting a few users, and the core engineering team is > looking into it now. I'll update this thread once I have more > information. > > Best, > - Eric Koleda, AdWords API Advisor > > On Sep 16, 5:24 pm, Jack2006 <jack2...@gmail.com> wrote: > > > > > Dear Adwords API Advisor, > > > We frequently get this type of error on our large accounts. > > > Please kindly shed a light. > > > This is SOAP request (password and token was removed) > > > <?xml version="1.0" encoding="UTF-8" ?> > > - <SOAP-ENV:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema- > > instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"; > > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; > > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; SOAP- > > ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/";> > > - <SOAP-ENV:Header> > > <email xsi:type="xsd:string">delldhsfe...@dell.com</email> > > <password xsi:type="xsd:string">xxxxxxx</password> > > <useragent xsi:type="xsd:string">Decide DNA System</useragent> > > <developerToken xsi:type="xsd:string">xxxxxxxx</developerToken> > > <applicationToken xsi:type="xsd:string">xxxxxxxx</applicationToken> > > </SOAP-ENV:Header> > > - <SOAP-ENV:Body> > > - <getAllCriteria> > > <c-gensym16713>1171564384</c-gensym16713> > > </getAllCriteria> > > </SOAP-ENV:Body> > > </SOAP-ENV:Envelope> > > > This is response from Adwords > > > - <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > - <soapenv:Body> > > - <soapenv:Fault> > > <faultcode>soapenv:Server.generalException</faultcode> > > <faultstring>An internal error has occurred. Please retry your > > request.</faultstring> > > - <detail> > > - <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/v13";> > > <ns1:code>0</ns1:code> > > <ns1:message>An internal error has occurred. Please retry your > > request.</ns1:message> > > </ns1:fault> > > </detail> > > </soapenv:Fault> > > </soapenv:Body> > > </soapenv:Envelope> > > > Many thanks, > > > Jack --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
