Hello, The issue appears to be the values you're using for the "email" and "clientEmail" SOAP request headers, and the "clientEmails" DefinedReportJob property. You're specifying the email address of your MCC account for all of those values, which does not make for a valid request.
Assuming your goal is to run a cross-client report for all the accounts under your MCC account, you should do the following: - specify your MCC email in the "email" SOAP request header - leave the "clientEmail" SOAP request header empty - leave the "clientEmails" DefinedReportJob property empty Cheers, -Jeff Posnick, AdWords API Team On Jun 16, 12:05 pm, shodson <shod...@gmail.com> wrote: > Google AdWords API team. > > I'm getting an internal error from Google and I'm not sure why. We've > been stuck on this problem for almost a week and we still don't have > any response from Google yet. > > The report was requested today 6/16 and we requested data for > 2009-06-01. > > The request ID is 7e49c82825416d244ab9f4a4d92d1785 > > I'm using v13:https://adwords.google.com/api/adwords/v13/ReportService > > The request was (I X-ed out our private information) > > <?xml version="1.0" encoding="utf-8"?> > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema";> > <soap:Header> > <applicationToken xmlns="https://adwords.google.com/api/adwords/v13";> > XXXXXXXX</applicationToken> > <clientEmail xmlns="https://adwords.google.com/api/adwords/v13";> > XXXXXXXX</clientEmail> > <developerToken xmlns="https://adwords.google.com/api/adwords/v13";> > XXXXXXXX</developerToken> > <email xmlns="https://adwords.google.com/api/adwords/v13";> > XXXXXXXX</email> > <password xmlns="https://adwords.google.com/api/adwords/v13";> > XXXXXXXX</password> > <useragent xmlns="https://adwords.google.com/api/adwords/ > v13">XXXXXXXX</useragent> > </soap:Header> > <soap:Body> > <validateReportJob xmlns="https://adwords.google.com/api/adwords/v13";> > > <job xsi:type="DefinedReportJob"> > <clientEmails>goog...@local.com</clientEmails> > <crossClient>true</crossClient> > <endDay>2009-06-01</endDay> > <name>Program Test Report</name> > <startDay>2009-06-01</startDay> > <aggregationTypes>Daily</aggregationTypes> > <selectedColumns>AdGroup</selectedColumns> > <selectedColumns>AdGroupStatus</selectedColumns> > <selectedColumns>AdStatus</selectedColumns> > <selectedColumns>AdWordsType</selectedColumns> > <selectedColumns>AveragePosition</selectedColumns> > <selectedColumns>CampaignId</selectedColumns> > <selectedColumns>CPC</selectedColumns> > <selectedColumns>CPM</selectedColumns> > <selectedColumns>CTR</selectedColumns> > <selectedColumns>Campaign</selectedColumns> > <selectedColumns>CampaignStatus</selectedColumns> > <selectedColumns>Clicks</selectedColumns> > <selectedColumns>Cost</selectedColumns> > <selectedColumns>CreativeType</selectedColumns> > <selectedColumns>CustomerName</selectedColumns> > <selectedColumns>CustomerTimeZone</selectedColumns> > <selectedColumns>DescriptionLine1</selectedColumns> > <selectedColumns>DescriptionLine2</selectedColumns> > <selectedColumns>DescriptionLine3</selectedColumns> > <selectedColumns>DestinationURL</selectedColumns> > <selectedColumns>ExternalCustomerId</selectedColumns> > <selectedColumns>Impressions</selectedColumns> > <selectedColumns>Keyword</selectedColumns> > <selectedColumns>KeywordId</selectedColumns> > <selectedColumns>KeywordDestUrlDisplay</selectedColumns> > <selectedColumns>KeywordStatus</selectedColumns> > <selectedReportType>Creative</selectedReportType> > </job> > </validateReportJob> > </soap:Body> > </soap:Envelope> > > And the response was > > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > <soapenv:Header> > <responseTime soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/ > adwords/v13">971</responseTime> > <operations soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/ > adwords/v13">0</operations> > <units soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"; > soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/ > adwords/v13">0</units> > <requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/ > adwords/v13">7e49c82825416d244ab9f4a4d92d1785</requestId> > </soapenv:Header> > <soapenv:Body> > <soapenv:Fault> > <faultcode>soapenv:Server.generalException</faultcode> > <faultstring>An internal error has occurred. Please retry your > request.</faultstring> > <detail> > <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/ > v13"> > <ns1:code>0</ns1:code> > <ns1:message>An internal error has occurred. Please retry your > request.</ns1:message> > </ns1:fault> > </detail> > </soapenv:Fault> > </soapenv:Body> > </soapenv:Envelope> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
