Hi Jack, Thank you for bringing this issue to our attention. The problem appears to be affecting a few users, and the core engineering team is looking into it now. I'll update this thread once I have more information.
Best, - Eric Koleda, AdWords API Advisor On Sep 16, 5:24 pm, Jack2006 <jack2...@gmail.com> wrote: > Dear Adwords API Advisor, > > We frequently get this type of error on our large accounts. > > Please kindly shed a light. > > This is SOAP request (password and token was removed) > > <?xml version="1.0" encoding="UTF-8" ?> > - <SOAP-ENV:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" > xmlns:xsd="http://www.w3.org/2001/XMLSchema" SOAP- > ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> > - <SOAP-ENV:Header> > <email xsi:type="xsd:string">delldhsfe...@dell.com</email> > <password xsi:type="xsd:string">xxxxxxx</password> > <useragent xsi:type="xsd:string">Decide DNA System</useragent> > <developerToken xsi:type="xsd:string">xxxxxxxx</developerToken> > <applicationToken xsi:type="xsd:string">xxxxxxxx</applicationToken> > </SOAP-ENV:Header> > - <SOAP-ENV:Body> > - <getAllCriteria> > <c-gensym16713>1171564384</c-gensym16713> > </getAllCriteria> > </SOAP-ENV:Body> > </SOAP-ENV:Envelope> > > This is response from Adwords > > - <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> > - <soapenv:Body> > - <soapenv:Fault> > <faultcode>soapenv:Server.generalException</faultcode> > <faultstring>An internal error has occurred. Please retry your > request.</faultstring> > - <detail> > - <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/v13"> > <ns1:code>0</ns1:code> > <ns1:message>An internal error has occurred. Please retry your > request.</ns1:message> > </ns1:fault> > </detail> > </soapenv:Fault> > </soapenv:Body> > </soapenv:Envelope> > > Many thanks, > > Jack --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---