Hi I'm guessing you've already checked
a) Element numbers (they CAN change) b) That your drives hasnt gone over-due on cleaning c) That the tapes has been usable before d) That your library device is available (if not, it's gonna put your volumes in an unavailable state) Not questioning your competence, but have you tried running a audit library? Most of the issues with TSM & tape volumes usually adhere from configuration issues. You either had it before, or you got it now. If you got it now, a configuration change has happened. If you had it before, I'm sure it's one of the above. If it's nothing of the above, describe your problem more in detail and I might be able to help you. Regards Daniel Sparrman Daniel Sparrman Exist i Stockholm AB Växel: 08-754 98 00 Fax: 08-754 97 30 daniel.sparr...@exist.se http://www.existgruppen.se Posthusgatan 1 761 30 NORRTÄLJE -----"ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> skrev: ----- Till: ADSM-L@VM.MARIST.EDU Från: "Hughes, Timothy" Sänt av: "ADSM: Dist Stor Manager" Datum: 03/06/2012 21:03 Ärende: Re: TSM Export issue unavailable tapes causing the exports to suspend themselves Richard thanks, When the volumes are updated to access=readwrite the commands seems to work and in the error it doesn't show much. It seems the tapes go offline fairly quickly, As soon as the request for a mount of the tape is made, At least that's the way it seems to me. Thanks again 03/06/12 14:35:23 ANR1402W Mount request denied for volume C07498L3 - volume unavailable. (SESSION: 113956, PROCESS: 5603) 03/06/12 14:35:23 ANR1420W Read access denied for volume C07498L3 - volume access mode = "unavailable". (SESSION: 113956, PROCESS: 5603) 03/06/12 14:35:38 ANR1402W Mount request denied for volume C23919L3 - volume unavailable. (SESSION: 113956, PROCESS: 5604) 03/06/12 14:35:38 ANR1420W Read access denied for volume C23919L3 - volume access mode = "unavailable". (SESSION: 113956, PROCESS: 5604) 03/06/12 14:35:46 ANR1402W Mount request denied for volume C23727L3 - volume unavailable. (SESSION: 113956, PROCESS: 5605) 03/06/12 14:35:46 ANR1420W Read access denied for volume C23727L3 - volume access mode = "unavailable". (SESSION: 113956, PROCESS: 5605) 03/06/12 14:36:43 ANR2017I Administrator ADMIN1 issued command: QUERY ACTLOG search=denied (SESSION: 113956) tsm >q actlog search=update Date/Time Message -------------------- ---------------------------------------------------------- 03/06/12 14:27:22 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c23727l3 access=readwrite (SESSION: 113956) 03/06/12 14:27:22 ANR2207I Volume C23727L3 updated. (SESSION: 113956) 03/06/12 14:33:23 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c23919l3 access=readwrite (SESSION: 113956) 03/06/12 14:33:23 ANR2207I Volume C23919L3 updated. (SESSION: 113956) 03/06/12 14:33:40 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c07498l3 access=readwrite (SESSION: 113956) 03/06/12 14:33:40 ANR2207I Volume C07498L3 updated. (SESSION: 113956) 03/06/12 14:33:42 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c07498l3 access=readwrite (SESSION: 113956) 03/06/12 14:33:42 ANR2207I Volume C07498L3 updated. (SESSION: 113956) 03/06/12 14:35:01 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c23727l3 access=readwrite (SESSION: 113956) 03/06/12 14:35:01 ANR2207I Volume C23727L3 updated. (SESSION: 113956) 03/06/12 14:35:06 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c23727l3 access=readwrite (SESSION: 113956) 03/06/12 14:35:06 ANR2207I Volume C23727L3 updated. (SESSION: 113956) 03/06/12 14:35:07 ANR2017I Administrator ADMIN1 issued command: UPDATE VOLUME c23727l3 access=readwrite (SESSION: 113956) -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Sims Sent: Tuesday, March 06, 2012 2:04 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Export issue unavailable tapes causing the exports to suspend themselves The Activity Log should have messages for when the tapes went to Unavailable, thus suggesting a cause. If a Library Manager is involved, it may be having issues which need investigation. Richard Sims
