I'm fed up and I won't take it anymore! Oh, shoot. Where will I go? Kelly Lipp Chief Technology Officer www.storserver.com 719-266-8777 x7105 STORServer solves your data backup challenges. Once and for all.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Wanda Prather Sent: Tuesday, December 22, 2009 9:36 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] IBM bureaucracy strikes again OK. Can someone on the list, or someone from Tivoli who monitors this list, give us a contact point within IBM where we can take these complaints? We should be bombarding them directly... On Tue, Dec 22, 2009 at 11:26 AM, Kelly Lipp <l...@storserver.com> wrote: > I particularly enjoy the ten product limit. > > Kelly Lipp > Chief Technology Officer > www.storserver.com > 719-266-8777 x7105 > STORServer solves your data backup challenges. > Once and for all. > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of > Paul Zarnowski > Sent: Tuesday, December 22, 2009 7:57 AM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] IBM bureaucracy strikes again > > Yet another change. Every time they "improve" things, they make it harder > for us to find the same information we used to be able to get at. > > I'll give this a try before passing judgement. It looks like they are > going to a portal model where you can customize your own experience. > > At 08:30 AM 12/22/2009, Richard Sims wrote: > >If you haven't been to the TSM Support Page ( > http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html) > very recently, you'll be dismayed to learn that this helpfully > product-specific page is going away - being replaced by a generalized > facility which you get to from the current TSM Support Page by scrolling > down a very long list of products to find TSM, then select one category of > things you want to see, then wait for their website to grind and produce a > page with just that information. You can navigate to other sub-areas from > the left pane, but it can entail considerable delays. And because it's > generalized, there's no page title to quickly let you know you're looking at > TSM stuff. > > > >Someone at IBM will probably get a bonus this year for thinking up this > method of improving IBM's internal web pages organization ... by > obliterating the tailored product page that we all found so useful over the > years, where we could quickly get at information we needed. IBM > management's focus seems to be on satisfying organizational directions more > than best meeting customer needs. > > > > Richard Sims > > > -- > Paul Zarnowski Ph: 607-255-4757 > Manager, Storage Services Fx: 607-255-8521 > 719 Rhodes Hall, Ithaca, NY 14853-3801 Em: p...@cornell.edu >
