Early on in the use of our first 3584 we had the problem and we had the ce talking about doing the eraser procedure. The interesting think was that the tapes in question and their labels were purchased from IBM. We found that a few firmware updates and slowing down the bar code scan rate seemed to have fixed the problem. I suspect that it was mostly the firmware updates.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Bill Boyer Sent: Tuesday, June 30, 2009 10:09 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Query on ultrium cleaning cartridges Had that problem once with a 3583 library. The CE said to either take an eraser to the labels to dull them, or put a piece of scotch tape over them. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Richard Sims Sent: Tuesday, June 30, 2009 9:48 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: Query on ultrium cleaning cartridges On Jun 30, 2009, at 9:39 AM, Baker, Jane wrote: > CLNU030L1 That's 9 characters - no good. Your TS3500 Introduction and Planning Guide manual details tape labels for that library. You can probably revert to the "shiny" labels, using a pencil eraser to "de-gloss" them. I had to do this on some early 3590 labels, which fixed their similar issue. Richard Sims
