Wayne, Its hard to tell as our L700 is windowless as its upgraded to have no windows but lots of slots etc. From what I remember from last time I did things with it onsite instead of remotely it did not inventory the CAP when the tapes were entered into it and the CAP closed. The silo only looked at the CAP once we executed the checkin command with the bulk switch.
You could try using lbtest to produce an inventory of the library (with TSM down) to see if that picks up anything in the CAP area which would indicate if the library/lb0 device was picking up the CAP ok. Regards Tim -----Original Message----- From: Spearman, Wayne [mailto:wmspearman@;NOVANTHEALTH.ORG] Sent: 05 November 2002 15:46 To: [EMAIL PROTECTED] Subject: Re: StorageTek L700E library & TSM question Hi Tim, Thanks for the reply. At your next opportunity could you confirm whether the robot inventories the CAP when you insert a tape in it and whether this is done before the checkin command is issued? You help is greatly appreciated, Wayne -----Original Message----- From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD@;READING.SEMA.SLB.COM] Sent: Tuesday, November 05, 2002 10:36 AM To: [EMAIL PROTECTED] Subject: Re: StorageTek L700E library & TSM question We have a L700 with TSM on AIX and we just put the tapes in the CAPs and then do a checkin from bulk and then reply to the request as per normal. Incidentally we also had major problems with our L700 like Robin has had below. I don't know if it would help but you could try redefining the library device (lb0) and see if recreating that makes any difference. Tim -----Original Message----- From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM] Sent: 05 November 2002 15:16 To: [EMAIL PROTECTED] Subject: Re: StorageTek L700E library & TSM question Sounds like there is something wrong with your library. We have an HP 20/700, which is a rebadged STK L700. I'm pretty sure the robot does look at the CAP when we put tapes in without being prompted by TSM. We definitely see tapes in there on the web interface, and checkins work as expected. Do you have one CAP or two? We have two, and it always goes to CAP B (the one on the right) first, for everything. We have another 20/700 at our west coast location, and they have had lots of problems with it... mostly robot/barcode related. Many parts were replaced. They went back-level in firmware to match us. They finally got it stable, but it required many months and intensive involvement of HP "top gun" CE. We started with TSM 4.1 & upgraded to 5.1 on HP-UX server, and the 20/700 worked fone on both (there were new drivers in 5.1 for HP-UX). Robin Sharpe Berlex Labs "Spearman, Wayne" <wmspearman@NOVANTH EALTH.ORG> To: [EMAIL PROTECTED] Sent by: "ADSM: cc: Dist Stor Manager" Subject: <[EMAIL PROTECTED] StorageTek L700E library & TSM question DU> 11/05/02 10:00 AM Please respond to "ADSM: Dist Stor Manager" Hi All, We have a new STK L700e LTO tape library attached to a new AIX TSM server. We are not running ACLS on the library. I can't get the library to accept tapes via the Cartridge Access Point (CAP). We open the door, place a tape in the slot, close the door, and run the checkin command specifying BULK. The process ends in a failure. The robot never looks at the CAP. When we put the tape in the CAP, the robot never inventories the CAP. I find this odd as our IBM 3494 tape libraries always check the CAP when the door is opened to see what has happened. STK support says their library doesn't do this. STK support says TSM has to tell the robot to go check the CAP. I can't find anything in the TSM books that supports this. The STK web GUI never shows tapes in the CAP either. Can anyone help with this dilemma? Thanks, Wayne Spearman Information Technology - Software Systems Engineer Novant Health - Central Services Charlotte, NC Phone: 704-384-7019 Fax: 704-316-9936 email: [EMAIL PROTECTED] This message and any included attachments are from NOVANT HEALTH INC. and are intended only for the addressee(s). The information contained herein may include trade secrets or privileged or otherwise confidential information. Unauthorized review, forwarding, printing, copying, distributing, or using such information is strictly prohibited and may be unlawful. If you received this message in error, or have reason to believe you are not authorized to receive it, please promptly delete this message and notify the sender by e-mail. Thank you. _________________________________________________________ This email is confidential and intended solely for the use of the individual to whom it is addressed. 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