Hi All, We have a new STK L700e LTO tape library attached to a new AIX TSM server. We are not running ACLS on the library. I can't get the library to accept tapes via the Cartridge Access Point (CAP). We open the door, place a tape in the slot, close the door, and run the checkin command specifying BULK. The process ends in a failure. The robot never looks at the CAP.
When we put the tape in the CAP, the robot never inventories the CAP. I find this odd as our IBM 3494 tape libraries always check the CAP when the door is opened to see what has happened. STK support says their library doesn't do this. STK support says TSM has to tell the robot to go check the CAP. I can't find anything in the TSM books that supports this. The STK web GUI never shows tapes in the CAP either. Can anyone help with this dilemma? Thanks, Wayne Spearman Information Technology - Software Systems Engineer Novant Health - Central Services Charlotte, NC Phone: 704-384-7019 Fax: 704-316-9936 email: [EMAIL PROTECTED] This message and any included attachments are from NOVANT HEALTH INC. and are intended only for the addressee(s). The information contained herein may include trade secrets or privileged or otherwise confidential information. Unauthorized review, forwarding, printing, copying, distributing, or using such information is strictly prohibited and may be unlawful. If you received this message in error, or have reason to believe you are not authorized to receive it, please promptly delete this message and notify the sender by e-mail. Thank you.
