Sorry, did not see you're SCSI based and not using ACSLS. Nonetheless we do experience L700 moments where cap processing cause problems in ACSLS and tape drive access. Severe problems at this stage.
Campbell Origin>-----Original Message----- Origin>From: Spearman, Wayne [mailto:wmspearman@;NOVANTHEALTH.ORG] Origin>Sent: Tuesday, November 05, 2002 5:46 PM Origin>To: [EMAIL PROTECTED] Origin>Subject: Re: StorageTek L700E library & TSM question Origin> Origin> Origin>Hi Tim, Origin>Thanks for the reply. At your next opportunity could you Origin>confirm whether the Origin>robot inventories the CAP when you insert a tape in it Origin>and whether this is Origin>done before the checkin command is issued? Origin> Origin>You help is greatly appreciated, Origin>Wayne Origin> Origin>-----Original Message----- Origin>From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD@;READING.SEMA.SLB.COM] Origin>Sent: Tuesday, November 05, 2002 10:36 AM Origin>To: [EMAIL PROTECTED] Origin>Subject: Re: StorageTek L700E library & TSM question Origin> Origin> Origin>We have a L700 with TSM on AIX and we just put the tapes Origin>in the CAPs and Origin>then do a checkin from bulk and then reply to the Origin>request as per normal. Origin>Incidentally we also had major problems with our L700 Origin>like Robin has had Origin>below. I don't know if it would help but you could try Origin>redefining the Origin>library device (lb0) and see if recreating that makes Origin>any difference. Origin> Origin>Tim Origin> Origin> Origin>-----Original Message----- Origin>From: Robin Sharpe [mailto:Robin_Sharpe@;BERLEX.COM] Origin>Sent: 05 November 2002 15:16 Origin>To: [EMAIL PROTECTED] Origin>Subject: Re: StorageTek L700E library & TSM question Origin> Origin> Origin>Sounds like there is something wrong with your library. Origin>We have an HP Origin>20/700, which is a rebadged STK L700. I'm pretty sure Origin>the robot does look Origin>at the CAP when we put tapes in without being prompted Origin>by TSM. We Origin>definitely see tapes in there on the web interface, and Origin>checkins work as Origin>expected. Do you have one CAP or two? We have two, and Origin>it always goes to Origin>CAP B (the one on the right) first, for everything. We Origin>have another 20/700 Origin>at our west coast location, and they have had lots of Origin>problems with it... Origin>mostly robot/barcode related. Many parts were replaced. Origin> They went Origin>back-level in firmware to match us. They finally got it Origin>stable, but it Origin>required many months and intensive involvement of HP Origin>"top gun" CE. We Origin>started with TSM 4.1 & upgraded to 5.1 on HP-UX server, Origin>and the 20/700 Origin>worked fone on both (there were new drivers in 5.1 for HP-UX). Origin> Origin>Robin Sharpe Origin>Berlex Labs Origin> Origin> Origin> Origin> "Spearman, Wayne" Origin> <wmspearman@NOVANTH Origin> EALTH.ORG> To: Origin>[EMAIL PROTECTED] Origin> Sent by: "ADSM: cc: Origin> Dist Stor Manager" Subject: Origin> <[EMAIL PROTECTED] Origin>StorageTek L700E library & Origin>TSM question Origin> DU> Origin> Origin> Origin> 11/05/02 10:00 AM Origin> Please respond to Origin> "ADSM: Dist Stor Origin> Manager" Origin> Origin> Origin> Origin> Origin> Origin>Hi All, Origin>We have a new STK L700e LTO tape library attached to a Origin>new AIX TSM server. Origin>We are not running ACLS on the library. I can't get the Origin>library to accept Origin>tapes via the Cartridge Access Point (CAP). We open the Origin>door, place a tape Origin>in the slot, close the door, and run the checkin command Origin>specifying BULK. Origin>The process ends in a failure. The robot never looks at the CAP. Origin> Origin>When we put the tape in the CAP, the robot never Origin>inventories the CAP. I find Origin>this odd as our IBM 3494 tape libraries always check the Origin>CAP when the door Origin>is opened to see what has happened. STK support says Origin>their library doesn't Origin>do this. STK support says TSM has to tell the robot to Origin>go check the CAP. I Origin>can't find anything in the TSM books that supports this. Origin>The STK web GUI Origin>never shows tapes in the CAP either. Origin> Origin>Can anyone help with this dilemma? Origin> Origin>Thanks, Origin> Origin>Wayne Spearman Origin>Information Technology - Software Systems Engineer Origin>Novant Health - Central Services Origin>Charlotte, NC Origin>Phone: 704-384-7019 Origin>Fax: 704-316-9936 Origin>email: [EMAIL PROTECTED] Origin> Origin> Origin> Origin>This message and any included attachments are from Origin>NOVANT HEALTH INC. and Origin>are intended only for the addressee(s). The information Origin>contained herein may Origin>include trade secrets or privileged or otherwise Origin>confidential information. Origin>Unauthorized review, forwarding, printing, copying, Origin>distributing, or using Origin>such information is strictly prohibited and may be Origin>unlawful. If you received Origin>this message in error, or have reason to believe you are Origin>not authorized to Origin>receive it, please promptly delete this message and Origin>notify the sender by Origin>e-mail. Origin> Origin>Thank you. Origin> Origin> Origin>_________________________________________________________ Origin>This email is confidential and intended solely for the Origin>use of the individual Origin>to whom it is addressed. Any views or opinions presented Origin>are solely those of Origin>the author and do not necessarily represent those of Origin>SchlumbergerSema. If Origin>you are not the intended recipient, be advised that you Origin>have received this Origin>email in error and that any use, dissemination, Origin>forwarding, printing, or Origin>copying of this email is strictly prohibited. Origin> Origin>If you have received this email in error please notify Origin>the SchlumbergerSema Origin>Helpdesk by telephone on +44 (0) 121 627 5600. Origin>_________________________________________________________ Origin> Origin> Origin>This message and any included attachments are from Origin>NOVANT HEALTH INC. Origin>and are intended only for the addressee(s). The Origin>information contained Origin>herein may include trade secrets or privileged or Origin>otherwise confidential Origin>information. Unauthorized review, forwarding, printing, copying, Origin>distributing, or using such information is strictly prohibited Origin>and may be unlawful. If you received this message in Origin>error, or have Origin>reason to believe you are not authorized to receive it, Origin>please promptly Origin>delete this message and notify the sender by e-mail. Origin> Origin>Thank you. Origin>
