On 01/ 8/11 10:43 AM, Stephan Budach wrote:
Am 08.01.11 18:33, schrieb Edward Ned Harvey:
From: zfs-discuss-boun...@opensolaris.org [mailto:zfs-discuss-
boun...@opensolaris.org] On Behalf Of Garrett D'Amore

When you purchase NexentaStor from a top-tier Nexenta Hardware Partner,
you get a product that has been through a rigorous qualification process
How do I do this, exactly?  I am serious.  Before too long, I'm going to
need another server, and I would very seriously consider reprovisioning my unstable Dell Solaris server to become a linux or some other stable machine. The role it's currently fulfilling is the "backup" server, which basically
does nothing except "zfs receive" from the primary Sun solaris 10u9 file
server. Since the role is just for backups, it's a perfect opportunity for experimentation, hence the Dell hardware with solaris. I'd be happy to put
some other configuration in there experimentally instead ... say ...
nexenta. Assuming it will be just as good at "zfs receive" from the primary
server.

Is there some specific hardware configuration you guys sell? Or recommend?
How about a Dell R510/R610/R710?  Buy the hardware separately and buy
NexentaStor as just a software product?  Or buy a somehow more certified
hardware&  software bundle together?

If I do encounter a bug, where the only known fact is that the system keeps
crashing intermittently on an approximately weekly basis, and there is
absolutely no clue what's wrong in hardware or software... How do you guys
handle it?

Such problems are handled on a case by case basis. Usually we can do some analysis from a crash dump, but not always. My team includes several people who are experienced with such analysis, and when problems like this occur, we are called into action.

Ultimately this usually results in a patch, sometimes workaround suggestions, and sometimes even binary relief (which happens faster than a regular patch, but without the deeper QA.)

  - Garrett
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