DE:

I think that a big part of the reason you're getting the responses you
do is not arrogance from Sun or us kool-aid drinkers, but your own tone
and attitude.  You didn't ask for help in your initial message at all.
The entire post was a diatribe against Sun and ZFS which was based on
your experience of using ZFS in a way that the ZFS documentation tells
you not to use it.  You have some legitimate concerns, but you began by
insulting a lot of people's work instead of by asking questions.  Since
then you've asked for help, but your tone has only gotten angrier.  In
your most recent post you even threatened legal action against Sun.

Where I work, as soon as someone makes a legal threat, we move a support
case from technical staff directly to our lawyers.  If Sun is like us,
that means you can expect no more free, voluntary support from Sun's
engineering team; it will be mediated by counsel, if at all.  This is
not good for you.

I apologize if I seem arrogant, but I think you need to reconsider your
approach.  All in all I think the people in this forum who work at Sun
have treated you very well.

-- 
 -D.    d...@uchicago.edu    NSIT    University of Chicago
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