Dear Mr. Shafie, Thanks for your reply and suggestion. It seems that what you suggest (download the add-ons manually, unzip them in "shared" XXE_install_dir/addon is very similar to what we did. So we jumped directly to your point 3. :-).
And indeed, just removing the cache fixes the issue we had. Our guess -- is this right ? -- is that due to the cache data, the addon was still expected to be found in the user's addon directory... which wasn't the case anymore. So the addon was installed and not installed, so to speak... That works now as expected, many thanks for your help. Best, Philippe. Philippe Nobili Subsurface Imaging - Product Engineering Tel: +33 16447 4090 | Mobile: +33 63756 6441 CGG, 27 avenue Carnot Massy, 91341 – France http://www.cgg.com Please consider the environment before printing. -----Original Message----- From: Hussein Shafie <huss...@xmlmind.com> Sent: Wednesday, June 22, 2022 4:41 PM To: nobili, philippe <philippe.nob...@cgg.com> Cc: xmleditor-support@xmlmind.com Subject: Re: [XXE] XXE 10.0 - writing file using ftp protocol broken ? On 6/22/22 15:50, nobili, philippe wrote: > Humm, I think I understand what is the problem... Thanks for your > confirmation... and advice. Details below: > > Our users access to a version of XMLmind which is completely configured, with > all required addons (.e.g. the FTP virtual drive addon), including our own > addons. > > In previous versions of XMLmind, we used to check the option "Install add-ons > in the XXE installation directory".... so that the add-ons will go to the > appropriate location when fetched. But it seems that this option is no more > available in XMLmind 10.... Indeed. This change makes the automatic upgrade of user-installed add-ons after a new version of XXE is installed simpler, more reliable and more systematic. > > So instead, we installed the add-ons in some user's preference directory, > and copied them to XXE installation directory manually. This might explain > why XMLMind does not "see" the addon during document conversion (although it > appears in the addons list). > > We cannot let end users install the addons themselves, so any other > solution is welcome :-), A simple and safe way to pre-install add-ons for your XXE users is --manually or using a script-- 1) Download the add-on from this page: https://fra01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.xmlmind.com%2Fxmleditor%2Faddons.shtml&data=05%7C01%7Cphilippe.nobili%40CGG.com%7Ce4579712818c43ab200808da545d4bcd%7C307ea68275e14701a1146c42f9ff0d24%7C0%7C0%7C637915056930947074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7tm0P%2F0T3ASFiKUI7KqeyAPynOuHC4FJk4QpIeMw19A%3D&reserved=0 and 2) Unzip the ".zip" file containing the add-on in XXE_install_dir/addon/. For example, unzipping ftp_vdrive-10_1_0.zip in XXE_install_dir/addon/ creates XXE_install_dir/addon/ftp_vdrive/. and 3) Last but not least, delete directory XXE_user_preferences_dir/cache/. (It's always safe to delete XXE_user_preferences_dir/cache/ as XXE always automatically re-creates it.) --- XXE_user_preferences_dir/ is: * $HOME/.xxe10/ on Linux. * $HOME/Library/Application Support/XMLmind/XMLEditor10/ on the Mac. * %APPDATA%\XMLmind\XMLEditor10\ on Windows. Example: C:\Users\john\AppData\Roaming\XMLmind\XMLEditor10\. --- This is basically what does XXE's integrated addèon manager. > > Many thanks for your swift help. > Best, > Phil. ________________________________ “This e-mail and any accompanying attachments are confidential. The information is intended solely for the use of the individual to whom it is addressed. Any review, disclosure, copying, distribution, or use of the email by others is strictly prohibited. If you are not the intended recipient, you must not review, disclose, copy, distribute or use this e-mail; please delete it from your system and notify the sender immediately.” -- XMLmind XML Editor Support List xmleditor-support@xmlmind.com http://www.xmlmind.com/mailman/listinfo/xmleditor-support
