Per http://msdn.microsoft.com/library/windows/desktop/aa379570.aspx the owner 
sid would be prefixed with an O: which I don't see in your string.
 
> From: sandi...@microsoft.com
> To: heath.stew...@microsoft.com; wix-users@lists.sourceforge.net
> Date: Mon, 24 Jun 2013 21:32:14 +0000
> CC: vita...@exchange.microsoft.com; mar...@exchange.microsoft.com; 
> dougb...@exchange.microsoft.com
> Subject: Re: [WiX-users] Error 1923 - Service fails to install during upgrade
> 
> Hey thanks for this information!
> 
> Here is the sdshow result for the service i.e. if I am reading it right 
> localsystem, built-in admins, interactive users, service logon user has 
> permissions on it, right? Don't see the SID trusted installer (please correct 
> me if I am missing anything here). 
> 
> D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
> 
> Thanks,
> Sandip
> 
> -----Original Message-----
> From: Heath Stewart 
> Sent: Tuesday, June 11, 2013 2:42 PM
> To: Sandip Shahane; General discussion for Windows Installer XML toolset.
> Cc: Marc Reyhner; Doug Bradley; Vitaly Voloshin
> Subject: RE: [WiX-users] Error 1923 - Service fails to install during upgrade
> 
> Run: sc sdshow HealthService
> 
> If SID S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464 owns 
> the service, it can only be updated by TrustedInstaller (Windows update 
> system).
> 
> Heath Stewart
> VS Pro Deployment Experience, Microsoft
> http://blogs.msdn.com/heaths
> 
> -----Original Message-----
> From: Sandip Shahane 
> Sent: Monday, June 10, 2013 1:55 PM
> To: General discussion for Windows Installer XML toolset.
> Cc: Marc Reyhner; Doug Bradley; Vitaly Voloshin; Heath Stewart
> Subject: RE: [WiX-users] Error 1923 - Service fails to install during upgrade
> 
> That's what I also suspected earlier but cannot point finger to any such 
> errors. StopServices action doesn't give any indication of failure. We are 
> noticing this issue sometimes even when the service is stopped manually 
> before running upgrade. Is there anything particular in the setup log that 
> could tell if the service was marked for deletion and disabled while 
> uninstalling?
> 
> I have also copied Heath who thinks it could be related to the MSI not able 
> to write to TrustedInstaller resources. Heath, is there a way to identify if 
> this indeed is the case?
> 
> Thanks,
> Sandip
> 
> -----Original Message-----
> From: Phil Wilson [mailto:phil.wil...@mvps.org] 
> Sent: Friday, June 07, 2013 8:47 AM
> To: 'General discussion for Windows Installer XML toolset.'
> Subject: Re: [WiX-users] Error 1923 - Service fails to install during upgrade
> 
> What does the StopServices action say about stopping the failing service?
> There may be something useful there. 
> 
> If you have any code in your apps that starts, stops, reconfigures these 
> services, then take a close look at it. One of the reasons for this issue is 
> that somebody had a handle open to the service when it was being uninstalled, 
> so it gets marked for deletion and disabled. Windows can't install it when 
> it's in that state. I think the MMC services snapin had that bug for a while, 
> and if it's still there them monitoring the situation using that snapin is 
> probably making it worse ;) 
> 
> I'd expect an authoring issue to affect all the services, and be more 
> consistent across machines.
> 
> Phil  
> 
> -----Original Message-----
> From: Sandip Shahane [mailto:sandi...@microsoft.com]
> Sent: Thursday, June 06, 2013 2:46 PM
> To: wix-users@lists.sourceforge.net
> Subject: [WiX-users] Error 1923 - Service fails to install during upgrade
> 
> Hi WIX experts,
> We are noticing error 1923 as below during upgrade of our product. The repro 
> is not consistent but hitting it with very high frequency. So far, we are 
> seeing it happening on both Win2012 and Win2012 R2 machines. The service 
> installs fine during fresh and repair installation, but fails only during 
> upgrade.
> 
> The MSI package runs as per-machine and user running upgrade is an 
> administrator on the machine. I don't find any apparent errors about service 
> install failure in the event log, so no clue what the problem is.
> 
> Heath Stewart mentioned on another forum that this looks to be to do with MSI 
> not able to write to TrustedInstaller resources and is a WIX authoring issue. 
> Could you kindly let me know what the issue with WIX authoring it is and how 
> to fix it? Is this a known issue or if a bug needs to be opened for this 
> issue for this issue? I am using WIX 3.7 and below is the WIX code snippet.
> 
> Log snippets:
> MSI (s) (F0:20) [04:25:45:682]: MSI_LUA: Credential prompt not required, user 
> is an admin
> 
> MSI (s) (F0:20) [04:26:09:073]: Executing op:
> ProgressTotal(Total=3,Type=1,ByteEquivalent=1300000)
> MSI (s) (F0:20) [04:26:09:073]: Executing op:
> ServiceInstall(Name=HealthService,DisplayName=@C:\Program Files\Monitoring 
> Agent\Agent\HealthService.dll,-10500,ImagePath="C:\Program Files\Monitoring 
> Agent\Agent\HealthService.exe",ServiceType=32,StartType=2,ErrorControl=0,,De
> pendencies=rpcss[~][~][~],,,Password=**********,Description=@C:\Program
> Files\Monitoring Agent\Agent\HealthService.dll,-10501,,)
> MSI (s) (F0:20) [04:26:09:088]: Executing op:
> ServiceInstall(Name=AdtAgent,DisplayName=@C:\Windows\system32\AdtAgent.exe,-
> 500,ImagePath=C:\Windows\system32\AdtAgent.exe,ServiceType=16,StartType=4,Er
> rorControl=1,,Dependencies=eventlog[~]dnscache[~][~][~],,StartName=NT
> AUTHORITY\NetworkService,Password=**********,Description=@C:\Windows\system3
> 2\AdtAgent.exe,-501,,)
> Information 1923.Service '@C:\Program Files\Monitoring 
> Agent\Agent\HealthService.dll,-10500' (HealthService) could not be installed. 
> Verify that you have sufficient privileges to install system services.
> MSI (s) (F0:20) [04:26:09:088]: Executing op: ServiceInstall(Name=System 
> Center Management APM,DisplayName=@C:\Program Files\Monitoring 
> Agent\Agent\APMDOTNETAgent\InterceptSvc.exe,-100,ImagePath="C:\Program
> Files\Monitoring
> Agent\Agent\APMDOTNETAgent\InterceptSvc.exe",ServiceType=16,StartType=4,Erro
> rControl=1,,Dependencies=RPCSS[~][~][~],,StartName=LocalSystem,Password=****
> ******,Description=@C:\Program Files\Monitoring
> Agent\Agent\APMDOTNETAgent\InterceptSvc.exe,-501,,)
> ...
> ...
> ...
> Property(N): AdminUser = 1
> Property(N): MsiTrueAdminUser = 1
> 
> ServiceInstall and ServiceControl entries in WIX source for this service 
> looks like below:
> 
>           <ServiceInstall
>        Id="MOMHealthServiceInstall"
>               Name="HealthService"
>        DisplayName="[HEALTH_SERVICE_DISPLAY_NAME]"
>               Type="shareProcess"
> Start="auto"
> ErrorControl="ignore"
> Description="[HEALTH_SERVICE_DESCRIPTION]">
>          <ServiceDependency Id="rpcss" />
>           </ServiceInstall>
>           <ServiceControl Id="HealthServiceRemoveUninstall"
> Name="HealthService" Remove="uninstall" Wait="yes" />
>           <ServiceControl Id="HealthServiceStopBoth" Name="HealthService"
> Stop="both" Wait="yes" />
> 
> Thanks,
> Sandip
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