Per http://msdn.microsoft.com/library/windows/desktop/aa379570.aspx the owner sid would be prefixed with an O: which I don't see in your string. > From: sandi...@microsoft.com > To: heath.stew...@microsoft.com; wix-users@lists.sourceforge.net > Date: Mon, 24 Jun 2013 21:32:14 +0000 > CC: vita...@exchange.microsoft.com; mar...@exchange.microsoft.com; > dougb...@exchange.microsoft.com > Subject: Re: [WiX-users] Error 1923 - Service fails to install during upgrade > > Hey thanks for this information! > > Here is the sdshow result for the service i.e. if I am reading it right > localsystem, built-in admins, interactive users, service logon user has > permissions on it, right? Don't see the SID trusted installer (please correct > me if I am missing anything here). > > D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD) > > Thanks, > Sandip > > -----Original Message----- > From: Heath Stewart > Sent: Tuesday, June 11, 2013 2:42 PM > To: Sandip Shahane; General discussion for Windows Installer XML toolset. > Cc: Marc Reyhner; Doug Bradley; Vitaly Voloshin > Subject: RE: [WiX-users] Error 1923 - Service fails to install during upgrade > > Run: sc sdshow HealthService > > If SID S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464 owns > the service, it can only be updated by TrustedInstaller (Windows update > system). > > Heath Stewart > VS Pro Deployment Experience, Microsoft > http://blogs.msdn.com/heaths > > -----Original Message----- > From: Sandip Shahane > Sent: Monday, June 10, 2013 1:55 PM > To: General discussion for Windows Installer XML toolset. > Cc: Marc Reyhner; Doug Bradley; Vitaly Voloshin; Heath Stewart > Subject: RE: [WiX-users] Error 1923 - Service fails to install during upgrade > > That's what I also suspected earlier but cannot point finger to any such > errors. StopServices action doesn't give any indication of failure. We are > noticing this issue sometimes even when the service is stopped manually > before running upgrade. Is there anything particular in the setup log that > could tell if the service was marked for deletion and disabled while > uninstalling? > > I have also copied Heath who thinks it could be related to the MSI not able > to write to TrustedInstaller resources. Heath, is there a way to identify if > this indeed is the case? > > Thanks, > Sandip > > -----Original Message----- > From: Phil Wilson [mailto:phil.wil...@mvps.org] > Sent: Friday, June 07, 2013 8:47 AM > To: 'General discussion for Windows Installer XML toolset.' > Subject: Re: [WiX-users] Error 1923 - Service fails to install during upgrade > > What does the StopServices action say about stopping the failing service? > There may be something useful there. > > If you have any code in your apps that starts, stops, reconfigures these > services, then take a close look at it. One of the reasons for this issue is > that somebody had a handle open to the service when it was being uninstalled, > so it gets marked for deletion and disabled. Windows can't install it when > it's in that state. I think the MMC services snapin had that bug for a while, > and if it's still there them monitoring the situation using that snapin is > probably making it worse ;) > > I'd expect an authoring issue to affect all the services, and be more > consistent across machines. > > Phil > > -----Original Message----- > From: Sandip Shahane [mailto:sandi...@microsoft.com] > Sent: Thursday, June 06, 2013 2:46 PM > To: wix-users@lists.sourceforge.net > Subject: [WiX-users] Error 1923 - Service fails to install during upgrade > > Hi WIX experts, > We are noticing error 1923 as below during upgrade of our product. The repro > is not consistent but hitting it with very high frequency. So far, we are > seeing it happening on both Win2012 and Win2012 R2 machines. The service > installs fine during fresh and repair installation, but fails only during > upgrade. > > The MSI package runs as per-machine and user running upgrade is an > administrator on the machine. I don't find any apparent errors about service > install failure in the event log, so no clue what the problem is. > > Heath Stewart mentioned on another forum that this looks to be to do with MSI > not able to write to TrustedInstaller resources and is a WIX authoring issue. > Could you kindly let me know what the issue with WIX authoring it is and how > to fix it? Is this a known issue or if a bug needs to be opened for this > issue for this issue? I am using WIX 3.7 and below is the WIX code snippet. > > Log snippets: > MSI (s) (F0:20) [04:25:45:682]: MSI_LUA: Credential prompt not required, user > is an admin > > MSI (s) (F0:20) [04:26:09:073]: Executing op: > ProgressTotal(Total=3,Type=1,ByteEquivalent=1300000) > MSI (s) (F0:20) [04:26:09:073]: Executing op: > ServiceInstall(Name=HealthService,DisplayName=@C:\Program Files\Monitoring > Agent\Agent\HealthService.dll,-10500,ImagePath="C:\Program Files\Monitoring > Agent\Agent\HealthService.exe",ServiceType=32,StartType=2,ErrorControl=0,,De > pendencies=rpcss[~][~][~],,,Password=**********,Description=@C:\Program > Files\Monitoring Agent\Agent\HealthService.dll,-10501,,) > MSI (s) (F0:20) [04:26:09:088]: Executing op: > ServiceInstall(Name=AdtAgent,DisplayName=@C:\Windows\system32\AdtAgent.exe,- > 500,ImagePath=C:\Windows\system32\AdtAgent.exe,ServiceType=16,StartType=4,Er > rorControl=1,,Dependencies=eventlog[~]dnscache[~][~][~],,StartName=NT > AUTHORITY\NetworkService,Password=**********,Description=@C:\Windows\system3 > 2\AdtAgent.exe,-501,,) > Information 1923.Service '@C:\Program Files\Monitoring > Agent\Agent\HealthService.dll,-10500' (HealthService) could not be installed. > Verify that you have sufficient privileges to install system services. > MSI (s) (F0:20) [04:26:09:088]: Executing op: ServiceInstall(Name=System > Center Management APM,DisplayName=@C:\Program Files\Monitoring > Agent\Agent\APMDOTNETAgent\InterceptSvc.exe,-100,ImagePath="C:\Program > Files\Monitoring > Agent\Agent\APMDOTNETAgent\InterceptSvc.exe",ServiceType=16,StartType=4,Erro > rControl=1,,Dependencies=RPCSS[~][~][~],,StartName=LocalSystem,Password=**** > ******,Description=@C:\Program Files\Monitoring > Agent\Agent\APMDOTNETAgent\InterceptSvc.exe,-501,,) > ... > ... > ... > Property(N): AdminUser = 1 > Property(N): MsiTrueAdminUser = 1 > > ServiceInstall and ServiceControl entries in WIX source for this service > looks like below: > > <ServiceInstall > Id="MOMHealthServiceInstall" > Name="HealthService" > DisplayName="[HEALTH_SERVICE_DISPLAY_NAME]" > Type="shareProcess" > Start="auto" > ErrorControl="ignore" > Description="[HEALTH_SERVICE_DESCRIPTION]"> > <ServiceDependency Id="rpcss" /> > </ServiceInstall> > <ServiceControl Id="HealthServiceRemoveUninstall" > Name="HealthService" Remove="uninstall" Wait="yes" /> > <ServiceControl Id="HealthServiceStopBoth" Name="HealthService" > Stop="both" Wait="yes" /> > > Thanks, > Sandip > ---------------------------------------------------------------------------- > -- > How ServiceNow helps IT people transform IT departments: > 1. A cloud service to automate IT design, transition and operations 2. > Dashboards that offer high-level views of enterprise services 3. A single > system of record for all IT processes http://p.sf.net/sfu/servicenow-d2d-j > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > ------------------------------------------------------------------------------ > How ServiceNow helps IT people transform IT departments: > 1. A cloud service to automate IT design, transition and operations 2. > Dashboards that offer high-level views of enterprise services 3. A single > system of record for all IT processes http://p.sf.net/sfu/servicenow-d2d-j > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > ------------------------------------------------------------------------------ > This SF.net email is sponsored by Windows: > > Build for Windows Store. > > http://p.sf.net/sfu/windows-dev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ This SF.net email is sponsored by Windows:
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