I'm sorry to keep going on about this problem. Despite the various suggestions
(some of which I have to admit were over my head!) I am still uncertain where
this problem lies, there seems to be various candidates - a problem with the
original install, a problem with Installshield or a problem with Windows
Installer. The second of these I could I believe fix by switching to WiX, the
others I could not.
I went through the InstallLog from the latest attempt and found this section:
Begin SetAllUsers()
InstallShield 9:22:28: Getting records from Upgrade table
InstallShield 9:22:28: UpgradeCode: {B6888838-F1BE-45AC-B27A-BE69104843CF}
MinVersion: MaxVersion: Language: 1033 Attributes: 1024
InstallShield 9:22:28: Checking related product
{030062FD-BFBE-4443-A22A-668F27A8D718}
InstallShield 9:22:28: AppName {030062FD-BFBE-4443-A22A-668F27A8D718}
1033 7.0.2 ***Not Related***
InstallShield 9:22:28: No related products for UpgradeCode
{B6888838-F1BE-45AC-B27A-BE69104843CF} found
InstallShield 9:22:28: UpgradeCode: {B6888838-F1BE-45AC-B27A-BE69104843CF}
MinVersion: 7.1.0 MaxVersion: Language: Attributes: 2
InstallShield 9:22:28: Checking related product
{030062FD-BFBE-4443-A22A-668F27A8D718}
InstallShield 9:22:28: No related products for UpgradeCode
{B6888838-F1BE-45AC-B27A-BE69104843CF} found
InstallShield 9:22:28: End SetAllUsers()
To me that "***Not Related***" seems significant! But I don't know why it's
saying this. I was previously specifying Min and a Max version number with
Min=7.0.0 and Max=7.0.3 but this wasn't working so I removed them to see if it
would help, it didn't.
Can anyone tell me what "Attributes: 1024" means and is this likely to affect
anything?
I really don't know why the new version 7.1.0 is shown with a blank language
code as one was specified. Is that the cause?
More importantly, can anyone tell me if this looks like an issue that I could
fix by switching to WiX?
Many thanks
Ian
-----Original Message-----
From: Ian Brooke
Sent: Tuesday, May 08, 2012 7:22 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Add/remove Programs
Thanks for your reply Neil,
I'm not aware of a "Package Code" in Installshield, however the Product Code
has changed and the Version number has changed (from 7.0.2 to 7.0.4) and the
Upgrade Code has remained the same so I have no idea what's going on.
Sounds as though it's an Installshield problem though rather than one with
the Windows Installer.
Looks like I'm going to have to spend the time to switch it to WiX, not
something I wanted to do at this moment in time :(
Ian
-----Original Message-----
From: Neil Sleightholm
Sent: Tuesday, May 08, 2012 12:26 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Add/remove Programs
That is supported by Windows Installer and shouldn't be happening if your
MSI is setup correctly even in Installshield. For a major upgrade you need
to change the Package code, Product code and version and leave the Upgrade
code the same.
WiX 3.5 makes this easy to setup
http://wix.sourceforge.net/manual-wix3/major_upgrade.htm,
http://www.joyofsetup.com/2010/01/16/major-upgrades-now-easier-than-ever/
Here is the setup for v3
http://neilsleightholm.blogspot.co.uk/2009/01/wix-script-for-major-upgrades.html
Neil
-----Original Message-----
From: Ian Brooke [mailto:ianbro...@hotmail.com]
Sent: 08 May 2012 01:38
To: General discussion for Windows Installer XML toolset.
Subject: [WiX-users] Add/remove Programs
I hope you don't mind this slightly unusual question!
We have a product currently installed by Installshield (Express 2012) which
we are considering switching to WiX but don't really want to spend the time
doing that if it doesn't solve our problem.
What I really need to determine is if this is standard Windows Installer
behaviour or, if I can stop it happening by switching to WiX.
Here's the problem - We are creating an msi embedded exe which is intended
to either upgrade an existing version if one exists on the target computer
otherwise do a full install. The upgrade has a new Product Code but the
existing Upgrade Code. Both the upgrade and install appear to work fine,
except....
Problem 1. After an upgrade if we check Add/Remove Programs there are 2
entries, one for the old version and one for the new one.
Problem 2. After an upgrade I can use the old version uninstall entry and
that works Ok and leaves the new version Ok. However, if I then uninstall
the new version it leaves an empty application folder (which was originally
created by the old version install) under Program Files(x86).
I'd really like to stop both of these happening.
Thanks for any advise.
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