That is interesting. However I did not use the cleanup tool on that machine until I had the problem. Next time I will monitor the component count closely and as soon as the problem occurs I will come back here with the registry entries.
> -----Original Message----- > From: Pally Sandher [mailto:pally.sand...@iesve.com] > Sent: 21 January 2011 17:09 > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Uninstallation removes nothing > > I saw a user with a very similar sounding issue because he'd used the > "Windows Installer Clean Up" tool to remove a build of our software he > believed was a "bad install" (thanks InstallShield et al for mis-educating users > for years) & then re-installed using the same installer. He knew nothing of > Component Rules & Component reference counting & I couldn't find a way > to force a second uninstall after the first so the Components reference > counts were all permanently stuck at 1 (hence no removal of files). > > We had to rebuild his machine to get around it. If you find a solution I'd be > very interested. > > Palbinder Sandher > Software Deployment & IT Administrator > T: +44 (0) 141 945 8500 > F: +44 (0) 141 945 8501 > > http://www.iesve.com > **Design, Simulate + Innovate with the <Virtual Environment>** Integrated > Environmental Solutions Limited. Registered in Scotland No. > SC151456 > Registered Office - Helix Building, West Of Scotland Science Park, Glasgow > G20 0SP Email Disclaimer > > -----Original Message----- > From: Rob Mensching [mailto:r...@robmensching.com] > Sent: 21 January 2011 15:49 > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Uninstallation removes nothing > > Hmm, you may have confused the Windows Installer. Mucking around with > their private store isn't usually a good idea. <smile/> > > On Fri, Jan 21, 2011 at 6:59 AM, Thorsten Tarrach > <thors...@atomia.com>wrote: > > > Hello, > > > > > > > > I played around with Major Updates and somehow I got into a situation > > now where none of the files is removed by uninstallation. It is not an > > > error with the package, as the latest version works quite fine on a > > different machine. > > > > It must be something in the registry of that machine. But I want this > > fixed rather than having to reinstall everything on that machine. > > > > > > > > In the log file it looks like this for all components: > > > > > > > > MSI (s) (AC:50) [06:55:07:509]: Component: > > cmp3DF3B0032BBE812DD63BFBFDDAD8EADB; Installed: Absent; Request: > Null; > > Action: Null > > > > > > > > In the registry > > > > (SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S- > .\Comp > > onents > > \014D60A4873EBBD50B5B2170FAD4ABCC) There were originally two entries > > to each file. One was removed on uninstallation, one retained. So I > > wrote a powershell script to remove all these extra values. Now there > > is only one that is created during installation, but still it is not > > removed on uninstall. > > > > > > > > Has anyone any experience with that? > > > > > > > > Thanks, Thorsten > > > > > > ---------------------------------------------------------------------- > > -------- Special Offer-- Download ArcSight Logger for FREE (a $49 USD > > value)! > > Finally, a world-class log management solution at an even better > > price-free! > > Download using promo code Free_Logger_4_Dev2Dev. Offer expires > > February 28th, so secure your free ArcSight Logger TODAY! > > http://p.sf.net/sfu/arcsight-sfd2d > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > -- > virtually, Rob Mensching - http://RobMensching.com LLC > ------------------------------------------------------------------------ > ------ > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires > February 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > ---------------------------------------------------------------------------- -- > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires > February 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! Finally, a world-class log management solution at an even better price-free! Download using promo code Free_Logger_4_Dev2Dev. Offer expires February 28th, so secure your free ArcSight Logger TODAY! http://p.sf.net/sfu/arcsight-sfd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
