This is why we're always plugging use of Virtual Machines for install 
testing.... I guess this is another plug. 

Phil Wilson 

-----Original Message-----
From: Pally Sandher [mailto:pally.sand...@iesve.com] 
Sent: Friday, January 21, 2011 8:09 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Uninstallation removes nothing

I saw a user with a very similar sounding issue because he'd used the
"Windows Installer Clean Up" tool to remove a build of our software he
believed was a "bad install" (thanks InstallShield et al for
mis-educating users for years) & then re-installed using the same
installer. He knew nothing of Component Rules & Component reference
counting & I couldn't find a way to force a second uninstall after the
first so the Components reference counts were all permanently stuck at 1
(hence no removal of files).

We had to rebuild his machine to get around it. If you find a solution
I'd be very interested.

Palbinder Sandher 
Software Deployment & IT Administrator
T: +44 (0) 141 945 8500 
F: +44 (0) 141 945 8501 

http://www.iesve.com 
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-----Original Message-----
From: Rob Mensching [mailto:r...@robmensching.com] 
Sent: 21 January 2011 15:49
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Uninstallation removes nothing

Hmm, you may have confused the Windows Installer. Mucking around with
their private store isn't usually a good idea. <smile/>

On Fri, Jan 21, 2011 at 6:59 AM, Thorsten Tarrach
<thors...@atomia.com>wrote:

> Hello,
>
>
>
> I played around with Major Updates and somehow I got into a situation 
> now where none of the files is removed by uninstallation. It is not an

> error with the package, as the latest version works quite fine on a 
> different machine.
>
> It must be something in the registry of that machine. But I want this 
> fixed rather than having to reinstall everything on that machine.
>
>
>
> In the log file it looks like this for all components:
>
>
>
> MSI (s) (AC:50) [06:55:07:509]: Component:
> cmp3DF3B0032BBE812DD63BFBFDDAD8EADB; Installed: Absent;   Request:
Null;
> Action: Null
>
>
>
> In the registry
>
> (SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-.\Comp
> onents
> \014D60A4873EBBD50B5B2170FAD4ABCC) There were originally two entries 
> to each file. One was removed on uninstallation, one retained. So I 
> wrote a powershell script to remove all these extra values. Now there 
> is only one that is created during installation, but still it is not 
> removed on uninstall.
>
>
>
> Has anyone any experience with that?
>
>
>
> Thanks, Thorsten
>
>
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>


--
virtually, Rob Mensching - http://RobMensching.com LLC
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