I saw a user with a very similar sounding issue because he'd used the "Windows Installer Clean Up" tool to remove a build of our software he believed was a "bad install" (thanks InstallShield et al for mis-educating users for years) & then re-installed using the same installer. He knew nothing of Component Rules & Component reference counting & I couldn't find a way to force a second uninstall after the first so the Components reference counts were all permanently stuck at 1 (hence no removal of files).
We had to rebuild his machine to get around it. If you find a solution I'd be very interested. Palbinder Sandher Software Deployment & IT Administrator T: +44 (0) 141 945 8500 F: +44 (0) 141 945 8501 http://www.iesve.com **Design, Simulate + Innovate with the <Virtual Environment>** Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456 Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP Email Disclaimer -----Original Message----- From: Rob Mensching [mailto:r...@robmensching.com] Sent: 21 January 2011 15:49 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Uninstallation removes nothing Hmm, you may have confused the Windows Installer. Mucking around with their private store isn't usually a good idea. <smile/> On Fri, Jan 21, 2011 at 6:59 AM, Thorsten Tarrach <thors...@atomia.com>wrote: > Hello, > > > > I played around with Major Updates and somehow I got into a situation > now where none of the files is removed by uninstallation. It is not an > error with the package, as the latest version works quite fine on a > different machine. > > It must be something in the registry of that machine. But I want this > fixed rather than having to reinstall everything on that machine. > > > > In the log file it looks like this for all components: > > > > MSI (s) (AC:50) [06:55:07:509]: Component: > cmp3DF3B0032BBE812DD63BFBFDDAD8EADB; Installed: Absent; Request: Null; > Action: Null > > > > In the registry > > (SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-.\Comp > onents > \014D60A4873EBBD50B5B2170FAD4ABCC) There were originally two entries > to each file. One was removed on uninstallation, one retained. So I > wrote a powershell script to remove all these extra values. Now there > is only one that is created during installation, but still it is not > removed on uninstall. > > > > Has anyone any experience with that? > > > > Thanks, Thorsten > > > ---------------------------------------------------------------------- > -------- Special Offer-- Download ArcSight Logger for FREE (a $49 USD > value)! > Finally, a world-class log management solution at an even better > price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires > February 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > -- virtually, Rob Mensching - http://RobMensching.com LLC ------------------------------------------------------------------------ ------ Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! Finally, a world-class log management solution at an even better price-free! Download using promo code Free_Logger_4_Dev2Dev. Offer expires February 28th, so secure your free ArcSight Logger TODAY! http://p.sf.net/sfu/arcsight-sfd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! Finally, a world-class log management solution at an even better price-free! Download using promo code Free_Logger_4_Dev2Dev. Offer expires February 28th, so secure your free ArcSight Logger TODAY! http://p.sf.net/sfu/arcsight-sfd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
