I find the wix-users mailing list to be sufficient. I had terrible experiences with InstallShield and InstallShield's forums over the years. I've used InstallShield 7, 10/X/10.5 and now 2008. I avoid the forums as much as possible.
WiX has actually helped me become a better InstallShield packager. No support system is perfect. I certainly don't feel there is a disconnect between the leaders and the users of WiX. Cheers, David. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:wix-users- > [EMAIL PROTECTED] On Behalf Of Christopher Painter > Sent: Monday, 2 June 2008 10:46 PM > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Improve the WiX mailing list > > A forum instead of a mailing list would go a long way to solve the > problem. While vBulletin is standard out of the box, I actually like > the feature over at the Microsoft forums where topics can be attributed > as a Question and as Answered. This allows a group of volunteers to > see who has been assisted and who has not. > > BTW, this is one place where I feel that their is a disconnect > between the leaders and the users of WiX. I've posted over 3,500 > times on InstallShield Community helping many, many people over the > years and personally I don't see what the big complaint is about going > to a forum based system. > > > Rob Mensching <[EMAIL PROTECTED]> wrote: > Answering questions takes time. Depending on the complexity of the > question and the amount of time available some questions may go > unanswered for a very long time. The only thing I know to do is to keep > doing research and follow up with your own question with whatever extra > research you may have found narrowing down the complexity of the > question until someone has cycles to answer it... > > I'm answering "community" stuff tonight since I'm home sick and can't > sleep any longer but don't have enough focus to dig into technical > problems. > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:wix-users- > [EMAIL PROTECTED] On Behalf Of Riyaz Mogharabin > Sent: Monday, June 02, 2008 00:09 > To: wix-users@lists.sourceforge.net > Subject: [WiX-users] Improve the WiX mailing list > > Dear All, > > I hope you are fine and doing well. > > I have a question from you experts about the mailing lists. How can we > manage the WiX mailing list to ensure most of the emails are answered? > > I personally have sent some emails to the group that I'm sure they have > answers, but nobody has answered them yet, and perhaps will never > answer. > How can we change this? How can we have a guarantee that all the mails > are > answered and if necessary are treated with? (Some of them may need > research > and maybe useful to be added in the next releases.) > > Maybe we can have an index or a list of the emails with no answers? And > try > to answer them one by one? Do not forget that the archive is a very > good > help besides the documentation. > > I hope there are good suggestions for this. > > Regards, > > Riyaz > > ----------------------------------------------------------------------- > -- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2008. > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > ----------------------------------------------------------------------- > -- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2008. > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > Christopher Painter, Author of Deployment Engineering Blog > Have a hot tip, know a secret or read a really good thread that > deserves attention? E-Mail Me > > > ----------------------------------------------------------------------- > -- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2008. > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
