A forum instead of a mailing list would go a long way to solve the problem. While vBulletin is standard out of the box, I actually like the feature over at the Microsoft forums where topics can be attributed as a Question and as Answered. This allows a group of volunteers to see who has been assisted and who has not. BTW, this is one place where I feel that their is a disconnect between the leaders and the users of WiX. I've posted over 3,500 times on InstallShield Community helping many, many people over the years and personally I don't see what the big complaint is about going to a forum based system.
Rob Mensching <[EMAIL PROTECTED]> wrote: Answering questions takes time. Depending on the complexity of the question and the amount of time available some questions may go unanswered for a very long time. The only thing I know to do is to keep doing research and follow up with your own question with whatever extra research you may have found narrowing down the complexity of the question until someone has cycles to answer it... I'm answering "community" stuff tonight since I'm home sick and can't sleep any longer but don't have enough focus to dig into technical problems. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Riyaz Mogharabin Sent: Monday, June 02, 2008 00:09 To: wix-users@lists.sourceforge.net Subject: [WiX-users] Improve the WiX mailing list Dear All, I hope you are fine and doing well. I have a question from you experts about the mailing lists. How can we manage the WiX mailing list to ensure most of the emails are answered? I personally have sent some emails to the group that I'm sure they have answers, but nobody has answered them yet, and perhaps will never answer. How can we change this? How can we have a guarantee that all the mails are answered and if necessary are treated with? (Some of them may need research and maybe useful to be added in the next releases.) Maybe we can have an index or a list of the emails with no answers? And try to answer them one by one? Do not forget that the archive is a very good help besides the documentation. I hope there are good suggestions for this. Regards, Riyaz ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users Christopher Painter, Author of Deployment Engineering Blog Have a hot tip, know a secret or read a really good thread that deserves attention? E-Mail Me ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
