Could it just be an attempt to damage the reputation of the business? They wouldn't happen to be publicly traded, would they?
On Fri, Nov 6, 2020 at 8:30 AM Christopher Aloi <[email protected]> wrote: > Hey All, > > We have observed multiple reports of our business customer telephone > numbers being used by a bad actor leaving messages for consumers. The > consumers receiving the call do not have a direct relationship with us. > The bad actor presents “unknown” as the caller-id and leaves a harsh > message asking for personal information and demanding a call back (illegal > sounding collector call). The number the bad actor leaves to be called > back (in a verbal message) is owned by one of our business customers. So, > the response to the “bad” call goes back to the legit company. The > consumer calls our business customer back and explains the message, the > business customer has no record of an outbound call to the consumer and is > perplexed by the call. > > We have a few customers impacted by this and in every instance we have no > record of the outbound (bad actor) call leaving our network. I can’t > figure out the scam here, they aren’t pumping traffic and the call goes > back to the legit business, leaving no opportunity for the bad actor to > engage with the consumer. Anyone have any thoughts? > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops > -- Jeff Shultz -- Like us on Social Media for News, Promotions, and other information!! <https://www.facebook.com/SCTCWEB/> <https://www.instagram.com/sctc_503/> <https://www.yelp.com/biz/sctc-stayton-3> <https://www.youtube.com/c/sctcvideos> _**** This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. ****_
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