James, Well I'm hardly a guru, but may be able to help you. The "server" (your office PC) should have an option when you right mouse click the system tray icon that allows you to permit the viewer to control. Sorry I can't tell you exactly. I only have the viewer on this machine and don't have access to the "server" at the moment. If the option menu doesn't pop up, then you may have installed the modified version that prohibits the user on the "server" PC (your office) to change any settings such as remote control. It also doesn't show any color change in the icon so that the user is unaware. However, you can still make changes by finding the program file through Windows Explorer or your Start bar menus. If this doesn't help, I would check the version you have and re-install. Make sure you uninstall the old version first.
You are correct, the viewer is for controlling your office PC. However, there is a setting in the viewer that needs to be unchecked as it's checked by default. When you first open the vncviewer.exe file you should have an Options button in the lower right. Go there. The lower right quadrant has an option called "View Only(inputs ignored)" This option must be unchecked. There is no installation procedure for the viewer. Simply run the exe. If you are having problems here, I would recommend downloading the program again, possibly from another source, as your original may be corrupted. Good luck. Alan ----- Original Message ----- From: "Insitus" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, May 14, 2002 4:47 PM Subject: Re: Newbie's query about black screen Hi, Thanks. It seems that I found the right person to talk to. I am struggling to figure out WinVNC. I need a help from guru! > you selected the option on the office PC to enable remote control from the viewer, not >just "listening" mode. This is something I need help. When I right clicked on WinVNC icon (in system tray) on my office computer, I do not see any "option". I think this is the problem. >If the name of your computer is showing, you obviously have connection. When I bring cursor over the WinVNC icon (in my system tray), what I see is "WinVNC - "IP#". When I clicked on VNC viewer, I see the "option". I thought that VNC viewer is to use from home computer to see the screen of my office computer. Anyway, when I looked in the Option, I do not anything to do with "enable remote control from the viewer". Your assistance would be appreciated. Regards, James ----- Original Message ----- From: "Alan Sidles" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, May 14, 2002 6:36 AM Subject: Re: Newbie's query about black screen > This may be entirely too simple of an explanation, but, be sure that: a) > your office PC is not in hibernation or screen saver mode, b) you selected > the option on the office PC to enable remote control from the viewer, not > just "listening" mode. > If the name of your computer is showing, you obviously have connection. --------------------------------------------------------------------- To unsubscribe, mail [EMAIL PROTECTED] with the line: 'unsubscribe vnc-list' in the message BODY See also: http://www.uk.research.att.com/vnc/intouch.html --------------------------------------------------------------------- --------------------------------------------------------------------- To unsubscribe, mail [EMAIL PROTECTED] with the line: 'unsubscribe vnc-list' in the message BODY See also: http://www.uk.research.att.com/vnc/intouch.html ---------------------------------------------------------------------
