You can always do a logoff of a NT/2K machine first and then do a shutdown.
This would assure no user level processes are hanging.  If it's a system
service that is hanging, then you are kind'a SOL.  You could create a batch
file that would stop all possible offending services before you attempt a
shutdown, and then, if you have the resource kit installed, or the
SHUTDOWN.EXE, call 'SHUTDOWN /L /R /T:0 /Y'. ( Thanks Alex K. Angelopoulos)

Jake Hoover
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 10:36 AM
To: [EMAIL PROTECTED]
Subject: Re: Forced Shutdown of Windows NT/2K Systems


The problem needs to be addressed by the VNC developers, if PC Anywhere can
do it, I don't see any reason why VNC can't.

The shutdown tools are OK, but you still can't see what is happening during
the shutdown process.  PC Anywhere is the last service to shutdown, so you
can actually stay connected and see the shutdown process, and if something
hangs you know right away.

We are moving to PC Anywhere because of this fact, all because of VNC
service shutdown problem.

VNC needs this functionality to be taken seriously by corp IT.

Tony Caduto
Programmer/Analyst
M&I Trust and Investment Management



                    "Alex K. Angelopoulos"
                    <[EMAIL PROTECTED]>              To:
<[EMAIL PROTECTED]>
                    Sent by:                        cc:
                    [EMAIL PROTECTED]        Subject:     Forced
Shutdown of Windows NT/2K Systems
                    ch.att.com


                    03/25/2002 05:18 PM
                    Please respond to
                    vnc-list






As a general rule, I would suggest that it is a good idea to get a shutdown
tool installed for NT4 and Win2k, and then use that when it is necessary to
do a remote reboot - the point made earlier by Mike Miller and Tony Caduto
about the lack of an integral tool for forcing shutdown produces
significant
issues with remote administration.

(This actually reminds me of an old Mark Minasi line.  At seminars he used
to say that you need one specific tool for remote administration of Windows
NT: a plane ticket.)

I would suggest that part of the NT install/config process for
administrators should involve adding specific small tools.  When setting up
remote control on NT 4/2000, I would suggest getting Sysinternals'
psshutdown and putting it on the system.  It's a 14KiB free download.  URL
for it is:

http://www.sysinternals.com/ntw2k/freeware/psshutdown.shtml


A good general command line to use for it is:

psshutdown -f -r -l

*DO NOT* forget the -r.
-f forces shutdown; -r says to reboot after shutdown; -l specifies the
local
system.  It defaults to waiting 20 seconds before rebooting, and can be
aborted via

psshutdown -a

I've made it a practice in the past to put a batch file with the standard
options in my path so I could quickly access it.  On systems with
significant resource starvation I even include a couple of preliminary
lines
which shut dwon the print spooler, IIS, and  any other standard
non-critical
but memory-hungry services before initiating shutdown - then *always*
rebooted via the batch file.
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