Fred,

I have experienced the exact same problem.   My VNC speed over my cable 
modem drops on the order of 30x when I enable ZA.   I too feel like I'm on 
dial-up connection when I have VNC+ZA active concurrently.

My short term solution is do one of the following:

1. Shut off ZA while I'm using VNC
-- I have a Linksys Firewall/Router between the PC and the cable modem, so 
ZA is my second line of defence.

2. Use the browser version of the viewer by opening up 
http://<machine_name>:58xx
where xx is the session number.
-- This works, but a) I experience about a 50% speed hit (understandable, I 
suppose, given the HTTP and java overhead -- still better than the 97% speed 
degradation of the regular viewer with ZA on!), b) limited to 8 bit color 
(unless I'm doing something wrong), and c) copying and pasting is a little 
awkward, since you seem to need an intermediate clipboard, so each 
copy/paste step becomes a copy/copy/paste operation.

My home PC is running Win98.  My office laptop is running Win2K.  I did a 
test earlier this week with the laptop running ZA, while connected to the 
office network, and while connected to the office network from the external 
side of the VPN.  Both worked; no ZA/VNC speed hit.  This weekend, I'm going 
to try the laptop from home.  If that works, I may take the plunge and 
upgrade the home PC to WinXP (I've got enough crud on my home PC that it's 
overdue for a clean re-install anyway).
Alternately, I'll try some of the other firewalls, and see if they can 
co-exist with VNC.

Regards,
AJ

>From: "Shing-Fat (Fred) Ma" <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: [EMAIL PROTECTED], [EMAIL PROTECTED]
>Subject: BW degradation when using ZoneAlarm
>Date: Thu, 13 Dec 2001 14:51:33 -0500
>
>Hello,
>
>I just signed up for ADSL, which is greate because it's like
>physically being on the LAN at school or any particular
>building.  I can do work over the network with graphics
>communications software like www.tightVNC.com.
>That is, until I enable ZoneAlarm.  Then the speed
>drops down to about the same as a 56Kbps modem without
>ZoneAlarm.  It looks like my choices are:
>
>  * Forget working from home
>  * Forget a firewall (probably foolish)
>  * Forget ZoneAlarm (but it's free!)
>  * Live with download rigour-mortis until I give into one
>     of the above
>
>Anyone have a more clever idea?
>
>Thanks.
>
>Fred
>
>--------------------------------------------------------------------------
>Fred Ma
>Department of Electronics
>Carleton University, Mackenzie Building
>1125 Colonel By Drive
>Ottawa, Ontario
>Canada     K1S 5B6
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