Hello again,
maybe that misconception should be changed. how many times has there been a
person who ask a questioned that has been asked countless times before only
to be referred to the documentation? by doing this, we assume that the
end-user asking the question is knowledgeable on vnc's intended uses.
all developers should know that some end-users just do not comprehend the
use of a computer. I'm sure that network administrators and help-desk
people know what i'm talking about. although the above statement might be a
non-issue for this type of program, you still have to deal with all the
"newbies" who discover this fast, reliable (depending on the platformed used
:) and, most importantly, free product. from a novice point of view, the
documentation is not very understandable. this might be the case with those
who consider themselves as gurus.
if people on the list do not want to deal with what many of you may consider
trivial questions, then it should be explicitly stated what the indented use
of the list is for. or maybe there should be another list for the
"newbies." there should be a couple of people from the list who would be
willing to moderate such a list.
anyway, just thought i'd share my view about the documentation. i have been
able to sovle most of my problems through trial and error or by taking a
look at the code.
again, i do not mean to offend the peron(s) who did the documentation.
John
At 02:13 PM 5/2/2001 -0400, Michael Erdely wrote:
> IMO, this article misses that point that many people on this list have
> missed in the past:
> The developers of VNC did not intend to make a "product" to compete with
> pcAnywhere and the like. They had an internal need, thought it might be
> useful to others and offered it for free.
>
> If people are looking for hand-holding support, TridiaVNC
> (http://www.tridiavnc.com/) offers support for a price.
>
> Note: John, this is not a flame against you. Just frustration at this
> common misconception (unless _I_ have it wrong).
>
> -ME
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