Janet, the iPhone X if that is what you have (you say 10, but Apple called it iPhone X, is almost 9 years old and there simply is no way the battery is like new. Batteries degrade over time and hold less and less charge, but I would not even invest any money into such an old phone any more. I thought you said you had an iPhone 16 Pro as well? That is also the phone I have and it’s really all you need right now. I never kept any of my old phones in case I would break my current phone, I always sell them and if I really were to break my iPhone 16 Pro to the point where it’s not functional any more I would just get a new phone.
From: [email protected] <[email protected]> On Behalf Of janet gross Sent: Friday, July 17, 2026 5:10 PM To: [email protected] Subject: RE: iPhone 10 Not Holding Charge Question Please. Hello Gera No according to Apple, it is not the battery. More something else going on, like the hardware! Isn’t this just lovely! Apple claims the battery is still like new as when I first bought it. So, I will need to get the phone 10 checked out before I get a second phone line! So now, another mystery! ! Oh my goodness, technology can be a headache to deal with! But, thank you for the words of encouragement! Smile! Kindly, Janet. From: [email protected] <[email protected]> On Behalf Of Gerardo Corripio Sent: Friday, July 17, 2026 4:26 PM To: [email protected] Subject: Re: iPhone 10 Not Holding Charge Question Please. It's at 81», thus it's gone bad!, or about to, thus I'd strongly recommend you replace that battery! Good luck! Gera Enviado desde mi iPhone 16e El 17 jul 2026, a la(s) 3:05 p.m., janet gross <[email protected]<mailto:[email protected]>> escribió: Hello Everyone, I am wanting to use my old phone 10 as a second phone in case I was to accidentally break my iPhone 16 Pro, I would still have a phone to communicate with the outside world. The problem is the phone doesn’t hold a charge, after I unplug the charger, the phone goes from 100 percent to 0 percent within an hour. Does anyone have any idea is to why this is happening, and what can I do to find out the problem, before I call Apple to see what they might say? I’ve checked the battery health and it is at 81 percent, and according to Apple that is new as when I first bought it. I’ve restarted the phone, but to no avail. Thank you all in advance. Kindly, Janet. -- The following information is important for all members of the V iPhone list. 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