Hi Robin, I too always check that first and it is indeed still off.
So confused, Beth Sent from my iPhone > On Jan 6, 2024, at 7:29 AM, Robin Frost <[email protected]> wrote: > > Hi Beth, > That is very strange since I was just in there yesterday and all seemed as it > usually had been. > Sometimes when things behave in unexpected fashions these days the first > thing I check is to be sure screen recognition or describe images didn't > inadvertently get turned on in the given app by rotating to them on the rotor > and flicking up or down to be sure they're off. > Let me know if that has any impact. > Take good care, > Robin > > > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Beth G > Sent: Friday, January 5, 2024 3:45 PM > To: [email protected] > Subject: Re: Which is better to use with my Maytag smart dryer? Google > Assistant or Alexa? > > Hi Robyn, > > I do appreciate your response. My boyfriend who is sighted was able to set up > favorites for me, which appeared was going to work well. However, when I went > to do my laundry last night, all I could see was button button button button, > and nothing was labeled when I opened the app. I am perplexed by this. I > closed and reopened it several times And tried tapping on dryer or appliances > and all I now keep seeing is unlabeled buttons. I don’t understand because on > Sunday of this week he had the favorites set up because we discovered the > same problem you reported about temperature control, and it worked OK. > > Could we talk off-line Since you have the same app and maybe we can > troubleshoot? > > Thank you, > > Beth > > Sent from my iPhone > >> On Jan 5, 2024, at 6:04 AM, Robin Frost <[email protected]> wrote: >> >> Hi, >> >> I haven't an answer about the smart device platforms but did want to chime >> in regarding the statement that the app is not super accessible. >> >> I respectfully disagree. I use it weekly and while it's not perfect it is >> indeed quite usable when using VoiceOver on an iPhone. >> >> Are there controls that need fixing? Absolutely there are. I.E. trying to >> change temperatures for some of the preset cycles is not working well with >> VoiceOver currently. But there are current tickets with Maytag's department >> that handles concerns related to their app. Many of us have made friends >> with them and whenever we call their techs are thorough in their willingness >> to hear what the concern is, log it accurately and escalate it accordingly, >> always with the proviso that they can't guarantee when they'll be addressed >> which is fair as it isn't in their control. >> >> Having said all of that if one just wants to use any of the preset cycles as >> they are or can get some temporary on sight sighted assistance to go into >> the favorites area of the app to customize a favorite cycle to one's >> specifications, once done cycles can be chosen and executed within the app >> with no difficulty whatsoever. Further more the push notifications for cycle >> completion are flawless. Sometimes the reporting of time left in a cycle can >> be less than accurate I've seen it say one minute left when there's a good >> ten minutes left but that could just be how the machine and Maytag's web >> platform are communicating on the back end and again isn't difficult to work >> around for me at least. >> >> all this to simply give another perspective and to urge another look at the >> main app for the appliances. Again it isn't perfect, very few things are but >> most on screen elements are labeled and do speak and execute properly >> without issue. >> >> I hope this helps. >> >> Take good care, >> >> Robin >> >> >>>> On 1/5/2024 12:38 AM, Beth G wrote: >>> Hello all, >>> >>> The subject line says it. I was hoping I would not need to get a >>> voice assist device but the app is not super accessible. So, if I do, >>> which should I go with Alexa, or Google Assistant? >>> >>> Thank you, >>> >>> Beth. >>> Sent from my iPhone >>> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. 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