Hi Robyn, I do appreciate your response. My boyfriend who is sighted was able to set up favorites for me, which appeared was going to work well. However, when I went to do my laundry last night, all I could see was button button button button, and nothing was labeled when I opened the app. I am perplexed by this. I closed and reopened it several times And tried tapping on dryer or appliances and all I now keep seeing is unlabeled buttons. I don’t understand because on Sunday of this week he had the favorites set up because we discovered the same problem you reported about temperature control, and it worked OK.
Could we talk off-line Since you have the same app and maybe we can troubleshoot? Thank you, Beth Sent from my iPhone > On Jan 5, 2024, at 6:04 AM, Robin Frost <[email protected]> wrote: > > Hi, > > I haven't an answer about the smart device platforms but did want to chime in > regarding the statement that the app is not super accessible. > > I respectfully disagree. I use it weekly and while it's not perfect it is > indeed quite usable when using VoiceOver on an iPhone. > > Are there controls that need fixing? Absolutely there are. I.E. trying to > change temperatures for some of the preset cycles is not working well with > VoiceOver currently. But there are current tickets with Maytag's department > that handles concerns related to their app. Many of us have made friends with > them and whenever we call their techs are thorough in their willingness to > hear what the concern is, log it accurately and escalate it accordingly, > always with the proviso that they can't guarantee when they'll be addressed > which is fair as it isn't in their control. > > Having said all of that if one just wants to use any of the preset cycles as > they are or can get some temporary on sight sighted assistance to go into the > favorites area of the app to customize a favorite cycle to one's > specifications, once done cycles can be chosen and executed within the app > with no difficulty whatsoever. Further more the push notifications for cycle > completion are flawless. Sometimes the reporting of time left in a cycle can > be less than accurate I've seen it say one minute left when there's a good > ten minutes left but that could just be how the machine and Maytag's web > platform are communicating on the back end and again isn't difficult to work > around for me at least. > > all this to simply give another perspective and to urge another look at the > main app for the appliances. Again it isn't perfect, very few things are but > most on screen elements are labeled and do speak and execute properly without > issue. > > I hope this helps. > > Take good care, > > Robin > > >> On 1/5/2024 12:38 AM, Beth G wrote: >> Hello all, >> >> The subject line says it. I was hoping I would not need to get a voice >> assist device but the app is not super accessible. So, if I do, which should >> I go with Alexa, or Google Assistant? >> >> Thank you, >> >> Beth. >> Sent from my iPhone >> > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/da540482-db0a-4f18-91d6-c687cc68769f%40fastmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/664C60BB-67F1-4754-80B9-4E71F5BC5581%40gmail.com.
