As Anna and Cristobal pointed out, this is almost a simple issue of the volume 
having gone to 0%, waking up your phone and pressing the volume up button 
multiple times usually fixes this. By multiple times I mean at least 8 or 10 
times and in my experience it is not really necessary to be on the home screen 
and swipe down with two fingers any more. You can definitely check if that is 
the problem by plugging in a headset because the external speaker volume and 
headset volume are separate and if you have Voiceover with a headset but not 
without the headset then it is the volume.



From: [email protected] <[email protected]> On Behalf Of 
Cristóbal Muñoz
Sent: Friday, November 30, 2018 12:10 PM
To: [email protected]
Subject: RE: iPhone suddenly stopped talking

This has happened to me from time to time on my SE.
I either plug in some headphones or a bluetooth set and get volume back this 
way.
I think others have had similar experiences. It can be really annoying and 
frustrating, but the fix is at least semi-straight forward.


Cristóbal

From: [email protected] <[email protected]> On Behalf Of Janet 
Bell
Sent: Thursday, November 29, 2018 7:51 PM
To: [email protected]
Subject: Re: iPhone suddenly stopped talking

Hi yes I have spoken to apple accessibility but I just thought it might be an 
update.  It did come back on its own but if it does it again I will ring them.  
thanks very much for your suggestion.  Janet

From: Esther Levegnale
Sent: Friday, November 30, 2018 1:58 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: iPhone suddenly stopped talking

Hi, Janet,

Just letting you know that the same thing happened to me about two weeks ago.  
I was using my phone and for no rhyme or reason, it just stopped talking.  I 
finally called Apple Accessibility and they helped me get my phone talking 
again.  It was rather scary and I hope this never happens again.  They were 
very patient.  I was on the phone for quite some time, but all my apps came 
back as well as my music.  I don’t know if you have ever called them, but they 
are wonderful.

Their number is (877) 2043930.  Good luck!
Esther Levegnale
Sent From Esther’s Amazing and Awesome iPhone 7+!

On Nov 29, 2018, at 8:33 AM, Janet Bell 
<[email protected]<mailto:[email protected]>> wrote:
please can someone let me know if an update is going on about now.  My iPhone 7 
has gone completely quiet and I don’t know if anything is happening.  It has 
been like this for a couple of hours.  I have plugged it into my pc and 
restarted both the computer and iPhone but obviously I don’t know what is going 
on with the iPhone.  any suggestions would be useful.  Janet
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